Telia IoT Status Portal

Information: Managed IoT Connectivity - IoTA Telia IoT API and SMPP URL transition.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2024 - 14:00 CEST

Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION IS REQUIRED

Please update the endpoints of your implementation by end May 2024 – new URLs are already available.

Start time of transition maintenance: 2024-06-01

Dear Telia IoT Portal User,

Please note that the old ‘Ericsson’ URLs of IoT APIs and interfaces shall be taken out of use June 1st 2024. Thereby please update the endpoints of your implementation by end May 2024 – new URLs are already available.

SOAP and REST APIs:
baseURL https://iotportal.teliacompany.com remains the main Portal and API endpoint of Telia IoT. However, if you use the old ‘Ericsson’ API URL https://m2m.dcp.ericsson.net then please replace it with https://iotportal.teliacompany.com by end May 2024.

SMS Messaging Interface (SMS REST API):
Old baseURL https://exposureapi.dcp.ericsson.net shall get terminated June 1st 2024. Please start using https://sms.iot-api.aeris.com instead.

SMPP interface:
Old endpoint smpp.dcp.ericsson.net shall get terminated June 1st 2024. Please start using smpp.iot-api.aeris.com instead.

STOMP notifications:
baseURL wss://iotportal.teliacompany.com remains as is.

Portal and API endpoint IP address change

We are also relocating our endpoints to a new infrastructure. Thereby systems using IP address allow lists to access IoT Portal or APIs must update their allow lists before June 1st 2024 to avoid service interruption.

The following IP address should be added to the allow list, if applicable:
• IP address: 34.160.54.121

Best regards,
Telia
Apr 30, 2024 14:00 - May 31, 2024 21:00 CEST

IoT Platform – Portals / User Interfaces Operational

Telia IoT Portal Operational

Customer Portal (Classic) Operational

Management Portal (Classic) Operational

IoT Platform – API Operational

Public REST API Operational

IoT Platform – Data Ingress Operational

Device API (CoAP) Operational

Azure IoT Hub Operational

IoT Platform – Data Egress Operational

Push to AWS IoT Core Operational

Push to Azure Event Hub Operational

Managed IoT Connectivity Operational

Telia IoT Service Portal Operational

2G + 3G Operational

Sweden Operational

Norway Operational

Finland Operational

Denmark Operational

4G Operational

Sweden Operational

Norway Operational

Finland Operational

Denmark Operational

LTE-M Operational

Sweden Operational

Norway Operational

Finland Operational

Denmark Operational

NB-IoT Operational

Sweden Operational

Norway Operational

Finland Operational

Denmark Operational

Global IoT Connectivity Operational

Australia Operational

China Operational

SPT - Smart Public Transport Operational

DMWeb Operational

Apps Portal Operational

Positioning Operational

APC Operational

VoIP Operational

IOB Operational

TDM Operational

VCM Operational

Pluginsoftware API Operational

Journey Information Operational

Smart Building Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000357102 May 7, 2024 22:00 - May 8, 2024 05:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-07 22:00 CEST
End time of maintenance: 2024-05-08 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Espoo with surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on Apr 18, 2024 - 08:11 CEST

Planned work information: Managed IoT Connectivity - Finland RAN software upgrade CR-000000359031 May 7, 2024 23:00 - May 8, 2024 05:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-07 23:00 CEST
End time of maintenance: 2024-05-08 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area:
Geographical area: Ahvenainen, Ahvenkoski, Anjala, Anttola, Aro, Elimäki, Enäjärvi, Haapa-Kimola, Halmeniemi, Hamina, Hangastenmaa, Härkäpää, Hasula, Hauhala, Heikinkylä, Heinlahti, Hillosensalmi, Huhdasjärvi, Husula, Huutjärvi, Huutotöyry, Ingermaninkylä, Inkeroinen, Isnäs, Jaala, Juurikorpi, Käävänkylä, Kaipiainen, Kannusjärvi, Kausala, Keltakangas, Kimola, Koikkala, Koria, Koskenkylän Saha, Kotka, Kouvola, Kuggom, Kuninkaankylä, Kuomiokoski, Kuusankoski, Kymentaka, Lapinjärvi, Liljendal, Loviisa, Lyöttilä, Majavesi, Malmgård, Mankala, Mäntyharju, Mikkeli, Muhniemi, Myllykoski, Mynttilä, Myrskylä, Neuvoton, Nurmaa, Onkamaa, Oravala, Paijärvi, Pellosniemi, Perheniemi, Pernaja, Pernajan Vanhakylä, Pilkanmaa, Poitsila, Porlammi, Pukaro, Purola, Puumala, Pyhältö, Pyhtää, Raussila, Reitkalli, Ristiina, Ruotila, Ruotsinkylä, Ruotsinpyhtää, Saaramaa, Sairaalamäki, Savero, Selänpää, Siltakylä, Sippola, Skinnarby, Someenjärvi, Suomenniemi, Tavastila, Tesjoki, Tirva, Toikkala, Tuohikotti, Utti, Uusikylä, Valkeala, Valko, Vastila, Vekaranjärvi, Verla, Vitsiälä, Voikkaa, Voikoski, Vuohijärvi.

Enterprise impact:
No mobile service during site reset – when new SW is activated. 5-10 minutes downtime per site. Sites will be reset in smaller groups to minimize the impact for customers.

Change reason: Software upgrade.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on Apr 26, 2024 - 15:11 CEST

Planned work information: Managed IoT Connectivity -Finland RAN - Shut down 3G cells. CR-000000357101 May 8, 2024 23:00 - May 9, 2024 05:00 CEST

Dear User,

We are informing about a planned work activity.
No impact expected.

Start time of maintenance: 2024-05-08 23:00 CEST
End time of maintenance: 2024-05-09 05:00 CEST
Enterprise disturbance time: None

Work performed on: RAN.

Location of works: Finland
Geographical area: Kausala, Koria, Kuusankoski, Lyöttilä, Mankala, Perheniemi
Pilkanmaa, Sairaalamäki, Uusikylä, Voikkaa

Enterprise impact:
3G cells will be shut down and traffic steering between 2G and LTE is configured accordingly. Ongoing calls in 3G network will be transferred into 2G and 4G networks via handover. No interruption for 3G calls.
Mobile data will work normally in 2G, 4G and 5G networks.

Change reason: 3G cells will be shut down and traffic steering between 2G and LTE.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on Apr 17, 2024 - 14:06 CEST

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000357303 May 14, 2024 22:00 - May 15, 2024 05:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-14 22:00 CEST
End time of maintenance: 2024-05-15 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Vantaa, Porvoo, Helsinki and Sipoo.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on Apr 22, 2024 - 10:49 CEST

Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000357206 May 15, 2024 23:00 - May 16, 2024 06:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-15 23:00 CEST
End time of maintenance: 2024-05-16 06:00 CEST
Enterprise disturbance time: During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Jämtland & Gävleborg region.

Enterprise impact:
Approximately 10min break per site in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: SE.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on May 02, 2024 - 14:00 CEST

Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000357211 May 20, 2024 23:00 - May 21, 2024 06:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-20 23:00 CEST
End time of maintenance: 2024-05-21 06:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Norbotten & Västerbotten region.

Enterprise impact:
Circa 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on May 07, 2024 - 08:34 CEST

Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000357404 May 27, 2024 23:00 - May 28, 2024 06:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-27 23:00 CEST
End time of maintenance: 2024-05-28 06:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Västra Götaland (except eastern municipalities) region.

Enterprise impact:
Circa 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on May 07, 2024 - 08:22 CEST

Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000357313 May 29, 2024 23:00 - May 30, 2024 06:00 CEST

Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-29 23:00 CEST
End time of maintenance: 2024-05-30 06:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Skåne and Halland region.

Enterprise impact:
Circa 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on May 07, 2024 - 08:28 CEST

Past Incidents

May 7, 2024

Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000354023

Completed - The scheduled maintenance has been completed.
May 7, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-06 23:00 CEST
End time of maintenance: 2024-05-07 06:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Sundsvall, Jönköping and Västra Götaland (Eastern municipalities)

Enterprise impact:
Circa 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 17, 14:54 CEST

May 6, 2024

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000358415

Completed - The scheduled maintenance has been completed.
May 6, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-05 23:00 CEST
End time of maintenance: 2024-05-06 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area:
Ahvensalmi, Alapitkä, Enonkoski, Etelä-Petruma, Haapakoski, Hammaslahti, Harjamäki, Härkälä, Heinävesi, Hiltula, Hirvilahti, Hurskaala, Huutokoski, Ihamaniemi, Istunmäki, Itä-Karttula, Itä-Soisalo, Jännevirta, Jäppilä, Joensuu, Joroinen, Juankoski, Juva, Kaitainen, Kallislahti, Kangaslampi, Kantala, Karttula, Karvila, Kerimäki, Kerisalo, Kerkonjoensuu, Kerma, Kiihtelysvaara, Kiiminki, Kolkontaipale, Kolma, Konnevesi, Konnuslahti, Kuopio, Kurjala, Kuvansi, Lahnalahti, Lamminmäki, Leppävirta, Lieksa, Liperi, Litmaniemi, Louhi, Makkola, Moninmäki, Muuruvesi, Näädänmaa, Naarajärvi, Närhilä, Nenonpelto, Nieminen, Niinimäki, Onkamo, Oravi, Oravikoski, Oravisalo, Oulu, Paatela, Paltanen, Parkumäki, Partaharju, Pieksämäki, Pieksänkoski, Pihlajalahti, Pöljä, Punkaharju, Punnonmäki, Pyhitty, Rääkkylä, Rantasalmi, Räsälä, Rasivaara, Rautalampi, Riistavesi, Riuttalantie, Rönkönvaara, Säimen, Sarvikumpu, Savonlinna, Savonranta, Savuniemi, Siilinjärvi, Silvola, Simanala, Sonkajärvi, Sorsakoski, Sulkava, Suonenjoki, Tahkovuori, Talluskylä, Tervo, Tihusniemi, Tikkala, Timola, Tohmajärvi, Toivala, Tuppurinmäki, Tutjunniemi, Tuusmäki, Tyrnävä, Uskali, Vaajasalmi, Varkaus, Vartiala, Värtsilä, Vehmersalmi, Venetmäki, Vihtari, Viljolahti, Virtasalmi, Vuorela, Vuorenmaa, Ylämylly.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 22, 07:44 CEST

May 5, 2024

May 4, 2024

No incidents reported.

May 3, 2024

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000358113

Completed - The scheduled maintenance has been completed.
May 3, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 23:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-02 23:00 CEST
End time of maintenance: 2024-05-03 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area:
'Ahmovaara, Ahonkylä, Ahveninen, Aittojärvi, Ala-Temmes, Arkala, Eno, Hailuoto, Halosenniemi, Haluna, Hammaslahti, Haukipudas, Heinäkylä, Heinävaara, Hukkala, Ii, Ii As, Ilomantsi, Jääli, Jakkukylä, Jakokoski, Joensuu, Jokirinne, Juankoski, Juuka, Jyrkkä, Kaatamo, Kaavi, Kajoo, Karinkanta, Karvionkanava, Käsämä, Katajaranta, Kauppilanmäki, Kello, Kempele, Keskijärvi, Kiiminki, Kinahmo, Kiuruvesi, Kiviniemi, Kokonvaara, Koli, Kontio, Kontiolahti, Kontiolahti As, Kopsa, Korpijärvi, Kortteinen, Kosula, Kovero, Kuismavaara, Kulho, Kuorevaara, Kuusjärvi, Laakajärvi, Lapinlahti, Laukka-aho, Lehmo, Lehtoi, Leppiniemi, Lieksa, Liminka, Louhioja, Luikonlahti, Lukkarila, Lumijoki, Luohua, Mäntylahti, Martinniemi, Martonvaara, Maukkula, Möhkö, Muhos, Mustinlahti, Myllyniemi, Niittylahti, Nilsiä, Nunnanlahti, Olhava, Öllölä, Onttola, Oskola, Oulu, Oulunsalo, Outokumpu, Pajujärvi, Paloinen, Palonurmi, Pattijoki, Piehinki, Polvela, Polvijärvi, Pörsänmäki, Raahe, Rapakkojoki, Rautavaara, Reijola, Remeskylä, Romppala, Runni, Ruvaslahti, Saarikoski, Salahmi, Saloinen, Salokylä, Sarvinki, Säyneinen, Siikajärvi, Siikajoki, Sonkajärvi, Sonkakoski, Sotkuma, Suuraho, Tahkovuori, Temmes, Tokrajärvi, Tuomioja, Tupos, Tuupovaara, Tuusjärvi, Tuusniemi, Tyrnävä, Uimaharju, Ukkola, Utajärvi, Vaivio, Varislahti, Varistaipale, Varjakka, Varpaisjärvi, Västinniemi, Vieremä, Vihanti, Viinijärvi, Vuonislahti, Ylämylly, Yli-Ii, Ylikiiminki, Yli-Olhava.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 19, 11:18 CEST

May 2, 2024

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000357110

Completed - The scheduled maintenance has been completed.
May 2, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 23:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-05-01 23:00 CEST
End time of maintenance: 2024-05-02 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area:
Aavasaksa, Ahokylä, Äkäslompolo, Alaniemi, Hirvas, Inari, Itäkoski, Juoksenki, Juurikkalahti, Kajaani, Kalliosuo, Karigasniemi, Kaulinranta, Kayla, Kemi, Keminmaa, Kempele, Kestilä, Kiiminki, Kiistala, Kiuruvesi, Koivu, Kuivaniemi, Kuivaniemi Kk, Kuusamo, Laakajärvi, Lautiosaari, Liedakkala, Linnantaus, Lososaari, Loue, Maksniemi, Marttisenjärvi, Mellakoski, Mieslahti, Muurola, Nakertaja, Napapiiri Rovaniemi, Nissilä, Otanmäki, Oulu, Paakkola, Paltamo, Pekanpää, Pessalompolo, Petäjäinen, Pyhäntä, Rovaniemi, Rukatunturi, Saarenkylä, Saariselkä, Simo, Simoniemi, Sirkka, Sotkamo, Sukeva, Suomussalmi, Tavastkenkä, Tervola, Tihilänkangas, Tornio, Tuhkakylä, Turtola, Vieremä, Vuolijoki, Ylitornio, Ylläsjärvi.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 19, 11:00 CEST

May 1, 2024

Apr 30, 2024

IoT Platform & Solutions scheduled maintenance: Tuesday 10 CET to 14 CET

Completed - The scheduled maintenance has been completed.
Apr 30, 14:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 10:00 CEST

Scheduled - Telia will be performing scheduled maintenance on Tuesdays between 10 CET and 14 CET. You may experience issues with some services for a short period, but we’ll try to minimize any disruption to you.
Apr 29, 04:15 CEST

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000353518

Completed - The scheduled maintenance has been completed.
Apr 30, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-29 22:00 CEST
End time of maintenance: 2024-04-30 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Lahti with surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 15, 12:44 CEST

Apr 29, 2024

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Planned work information: Managed IoT Connectivity - Norway CORE NW SW upgrade CR-000000358035

Completed - The scheduled maintenance has been completed.
Apr 26, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 CEST

Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.

No disturbance is expected due to this change.

Start time of maintenance: 2024-04-22 08:00 CEST
End time of maintenance: 2024-04-26 17:00 CEST
Enterprise disturbance time: None expected.

Work performed on: CORE Network

Location of works: Norway

Enterprise impact: None, traffic is offloaded before deployment.

Change reason: Software upgrade to last decided software level.

Impacted Country: NO

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 19, 07:49 CEST

Planned work information: Managed IoT Connectivity - Finland Metro Nodes upgraded in different areas CR-000000352901

Completed - The scheduled maintenance has been completed.
Apr 26, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 21:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-25 21:00 CEST
End time of maintenance: 2024-04-26 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Brändö, Eckerö, Finström, Föglö, Hammarland, Jomala
Kaarina, Lemland, Lieto, Maarianhamina, Turku.

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 85 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 17, 13:43 CEST

Planned work information: Managed IoT Connectivity - Finland Metro Nodes upgraded in different areas CR-000000349809

Completed - The scheduled maintenance has been completed.
Apr 26, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 21:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-25 21:00 CEST
End time of maintenance: 2024-04-26 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Hamina, Virolahti, Siikajoki, Rautalampi, Kotka, Ruokolahti, Sievi
Ylivieska, Kalajoki

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 21 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 10, 07:38 CEST

Apr 25, 2024

Planned work information: Managed IoT Connectivity - Sweden CORE NW SW upgrade CR-000000354230

Completed - The scheduled maintenance has been completed.
Apr 25, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
No disturbance is expected due to this change.

Start time of maintenance: 2024-04-22 09:00 CEST
End time of maintenance: 2024-04-25 17:00 CEST
Enterprise disturbance time: None expected.

Work performed on: CORE Network

Location of works: Sweden

Enterprise impact: No impact expected. Site is offloaded.

Change reason: Upgrade to get latest software version.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 12, 16:35 CEST

Planned work information: Managed IoT Connectivity - Norway RAN SW upgrade CR-000000345055

Completed - The scheduled maintenance has been completed.
Apr 25, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 CEST

Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.

Traffic disturbance is expected due to this change.

Start time of maintenance: 2024-04-25 02:00 CEST
End time of maintenance: 2024-04-25 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Norway
Geographical area: Viken, Innlandet, Nordland, Trøndelag, Oslo, Vestfold og Telemark

Enterprise impact:
Software will be activated by a node restart of all nodes in the announced areas.
10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: NO.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 18, 08:18 CEST

Apr 24, 2024

Planned work information: Managed IoT Connectivity -Finland RAN SW Upgrade CR-000000346302

Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-23 22:00 CEST
End time of maintenance: 2024-04-24 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Alavieska, Haapajärvi, Haapavesi, Kalajoki, Kestilä, Kärsämäki, Leskelä
Liminka, Merijärvi, Nivala, Oulainen, Paavola, Paltamo, Piippola, Pulkkila, Pyhäjoki, Pyhäjärvi
Pyhäntä, Raahe, Rantsila, Reisjärvi, Saloinen, Sievi, Siikajoki, Siikalatva, Sipola, Temmes
Vaala, Ylitornio, Ylivieska

.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 11, 10:13 CEST

Apr 23, 2024

IoTA issue

Resolved - This incident has been resolved.
Apr 23, 09:26 CEST

Investigating - Dear user,

We are currently experiencing some issues in our IoT portal.
The portal is still available, but some functions are not.

We have started an investigation to mitigate the issue as soon as possible.

Best regards,
Your Telia IoT Team
Apr 23, 09:13 CEST

Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000346301

Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 CEST

Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-22 22:00 CEST
End time of maintenance: 2024-04-23 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Jyväskylä and its surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Apr 11, 09:55 CEST

About This Site