tag:status.teliaiot.com,2005:/historyTelia IoT Status Portal | Status - Incident History2024-03-28T09:12:01+01:00Telia IoT Status Portal |tag:status.teliaiot.com,2005:Incident/203263012024-04-11T22:00:00+02:002024-03-22T09:38:32+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000345072<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>22:00</var> CEST - Apr <var data-var='date'>12</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:38</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-11 22:00 CEST <br />End time of maintenance: 2024-04-12 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Pori and its surroundings. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203187542024-04-09T22:00:00+02:002024-03-22T09:34:28+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000345070<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>9</var>, <var data-var='time'>22:00</var> CEST - Apr <var data-var='date'>10</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:34</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>12:37</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-09 22:00 CEST <br />End time of maintenance: 2024-04-10 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Turku area with surrounding. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203853512024-04-08T23:00:00+02:002024-03-28T07:24:17+01:00Planned work information: Managed IoT Connectivity - Finland RAN sw configuration CR-000000345455<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>23:00</var> CEST - Apr <var data-var='date'>9</var>, <var data-var='time'>00:30</var> CEST</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>07:24</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-08 23:00 CEST <br />End time of maintenance: 2024-04-09 00:30 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break for 4G and 5G.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Oulu. <br /> <br /><br />Enterprise impact:<br />During the lock and unlock for the 4G and 5G cells approximately 10min downtime.<br />2G and 3G are working normally. <br /><br /><br /><br />Change reason: Configure new PCI (Physical Cell Identity) value for Oulu.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203262562024-04-08T22:00:00+02:002024-03-22T09:34:00+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000345068<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>22:00</var> CEST - Apr <var data-var='date'>9</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:34</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:29</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-08 22:00 CEST <br />End time of maintenance: 2024-04-09 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Southwest parts of Helsinki city with surroundings. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203184182024-04-08T17:00:00+02:002024-03-21T11:43:32+01:00Planned work information: Managed IoT Connectivity- IoT-A: Stockholm SMSC vIP Migration IOTCHG-459<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>17:00</var> - <var data-var='time'>23:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>11:43</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br />Traffic disturbance is expected due to this change.<br /><br />Service: Managed IoT Connectivity<br /><br />Start time of maintenance: 2024-04-08 17:00 CET <br />End time of maintenance: 2024-04-08 23:00 CET<br />Enterprise disturbance time: 30 minutes between 18:00 – 20:00 CEST.<br /><br /><br />Work performed on: Stockholm SMSC.<br /> <br />Enterprise impact: <br />• Application Originated Traffic – For customers using both vIPs (193.181.245.61 & 193.181.246.61), this translates to partially loss of SMSC SMPP/CIMD service – ONLY vIP 193.181.246.61 (could be just loss of redundancy if Enterprises have an automatic failover mechanism between the 2 vIPs).<br />• Application Originated Traffic - For customers using ONLY vIP 193.181.246.61 this translates to brief loss of SMSC SMPP/CIMD service <br />• Application Terminated Traffic – Delay in delivery.<br /><br /><br />SMSC- Short Message service center.<br />SMPP- Short Message Peer-to-Peer<br />CIMD- Computer Interface to Message Distribution<br /><br />Change reason: Stockholm SMSC vIP migration. <br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203268402024-04-08T09:00:00+02:002024-03-22T11:15:32+01:00Planned work information: Managed IoT Connectivity - Sweden NB-IoT Core SW upgrade CR-000000339236<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>09:00</var> CEST - Apr <var data-var='date'>11</var>, <var data-var='time'>16:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>11:15</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br /><br />Start time of maintenance: 2024-04-08 09:00 CEST <br />End time of maintenance: 2024-04-11 16:00 CEST<br />Enterprise disturbance time: None expected. <br /><br />Work performed on: NB-IoT CORE Network<br /><br />Location of works: Sweden<br /><br />Enterprise impact: No impact is expected.<br />Worse case: If something is going wrong during deployment, Telia will immediately start troubleshooting and gather data. Work will be rolled back, and data will be analyzed accordingly to find root case. Further deployment may occur during the service window, depending on analyzed information. <br /><br />Change reason: Activation of HLCOM parameter.<br /><br />Impacted Country: SE<br /><br />In case of any problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203858542024-04-04T21:00:00+02:002024-03-28T08:41:08+01:00Planned work information: Managed IoT Connectivity - Finland Metro Nodes upgraded in different areas CR-000000341225<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>4</var>, <var data-var='time'>21:00</var> CEST - Apr <var data-var='date'>5</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>08:41</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-04 21:00 CEST <br />End time of maintenance: 2024-04-05 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 20-25 min outage per base station. <br /><br />Work performed on: Metro Network.<br /><br />Location of works: Finland<br />Geographical area: Kuopio, Rautavaara, Vesanto, Rautalampi, Keitele, Pielavesi, Sonkajärvi, Suonenjoki, Viitasaari.<br /><br /><br />Enterprise impact:<br />Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station. <br /> <br />Change reason: Metro Nodes to be upgraded.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203858212024-04-04T21:00:00+02:002024-03-28T08:37:06+01:00Planned work information: Managed IoT Connectivity - Finland Metro Nodes upgraded in different areas CR-000000341227<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>4</var>, <var data-var='time'>21:00</var> CEST - Apr <var data-var='date'>5</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>08:37</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-04 21:00 CEST <br />End time of maintenance: 2024-04-05 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 20-25 min outage per base station. <br /><br />Work performed on: Metro Network.<br /><br />Location of works: Finland<br />Geographical area: Joensuu, Liperi, Kitee, Nurmes, Tohmajärvi, Kontiolahti, Savonlinna, Kiuruvesi, Ilomantsi, Pielavesi, Juuka, Kuopio, Vesanto, Sonkajärvi, Rääkkylä.<br /><br /><br />Enterprise impact:<br />Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station. <br /><br />Change reason: Metro Nodes to be upgraded.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203856212024-04-04T21:00:00+02:002024-03-28T08:06:38+01:00Planned work information: Managed IoT Connectivity - Finland Metro Nodes upgraded in different areas CR-000000341236<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>4</var>, <var data-var='time'>21:00</var> CEST - Apr <var data-var='date'>5</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>08:06</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-04 21:00 CEST <br />End time of maintenance: 2024-04-05 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 20-25 min outage per base station. <br /><br />Work performed on: Metro Network.<br /><br />Location of works: Finland<br />Geographical area: Oulu, Kolari, Salla, Tornio, Ylitornio, Rovaniemi, Kemi, Kemijärvi, Enontekiö, Sodankylä, Muonio, Posio, Inari, Kittilä, Kuusamo, Pudasjärvi, Taivalkoski, Tervola, Simo, Pello, Utsjoki, Kempele.<br /><br /><br />Enterprise impact:<br />Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station. <br /><br />Change reason: Metro Nodes to be upgraded.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203012482024-04-03T22:00:00+02:002024-03-22T09:33:26+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000344204<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>3</var>, <var data-var='time'>22:00</var> CEST - Apr <var data-var='date'>4</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:33</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>14:33</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-03 22:00 CEST <br />End time of maintenance: 2024-04-04 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Hämeenlinna area with surrounding. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203010892024-04-03T02:00:00+02:002024-03-22T09:32:59+01:00Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000341516<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>3</var>, <var data-var='time'>02:00</var> - <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:32</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>14:12</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-03 02:00 CEST <br />End time of maintenance: 2024-04-03 05:00 CEST <br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per node.<br /><br />Work performed on: RAN. <br /><br />Location of works: Sweden<br />Geographical area: Västra Götalands County, Part of Hallands County and part of Stockholm's County (Stockholm Municipality exclude)<br /><br /> <br />Enterprise impact:<br />Software will be activated by a node restart of all nodes between 02-05 CET. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.<br /><br />Change reason: Software upgrade to last decided software level.<br /><br />Impacted Country: SE<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/203011672024-04-02T22:00:00+02:002024-03-22T09:32:26+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000344503<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>2</var>, <var data-var='time'>22:00</var> CEST - Apr <var data-var='date'>3</var>, <var data-var='time'>05:00</var> CEST</strong></p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>09:32</var> CET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>14:22</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-04-02 22:00 CEST <br />End time of maintenance: 2024-04-03 05:00 CEST<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Helsinki City. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202325322024-03-27T05:00:04+01:002024-03-27T05:00:04+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000341927<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:36</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-26 22:00 CET <br />End time of maintenance: 2024-03-27 05:00 CET<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Vantaa, Porvoo, Helsinki and Sipoo. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202621702024-03-26T05:00:26+01:002024-03-26T05:00:26+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000340249<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:22</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-25 22:00 CET <br />End time of maintenance: 2024-03-26 05:00 CET<br />Enterprise disturbance time: During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN Network. <br /><br />Location of works: Finland.<br />Area contains: South Espoo - Kirkkonummi region. <br /> <br /><br />Enterprise impact:<br />Approximately 10min break per site in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202417252024-03-26T05:00:02+01:002024-03-26T05:00:02+01:00Planned work information: Managed IoT Connectivity -Sweden RAN SW upgrade CR-000000341325<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>02:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>10:28</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-26 02:00 CET <br />End time of maintenance: 2024-03-26 05:00 CET <br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per node.<br /><br />Work performed on: RAN. <br /><br />Location of works: Sweden<br />Geographical area: Dalarnas County, Värmlands county, Part of Västmanlands county<br />Part of Örebro county, Gotlands County, Södermanlands County, Uppsala County and<br />Östergötlands County. <br /> <br /><br />Enterprise impact:<br />Software will be activated by a node restart of all nodes at midnight. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G and IoT-NB will also be affected.<br /><br />Change reason: Software upgrade to last decided software level.<br /><br />Impacted Country: SE<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202231462024-03-26T05:00:02+01:002024-03-26T05:00:02+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000341508<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>10:08</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-25 22:00 CET <br />End time of maintenance: 2024-03-26 05:00 CET<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Lahti area with surrounding. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202319462024-03-26T02:00:02+01:002024-03-26T02:00:02+01:00Planned work information: Managed IoT Connectivity - IOT-A: OSIX to EBM Migration / IOTCHG-261<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>02:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>10:03</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br />Disturbance in service is expected due to this change.<br /><br />Start time of maintenance: 2024-03-25 21:00 CET <br />End time of maintenance: 2024-03-26 02:00 CET<br />Enterprise disturbance time: <br />5 – 10 minutes between 23:00 CET – 23:30 CET<br /><br />Work performed on: Amsterdam /Stockholm VEPG3. <br /><br />Enterprise impact: <br />• PDP sessions created prior to impact window may experience loss of details from 7 days view ( events as: Update PDP Context Request / Modify Bearer Request / Update Bearer Request / Delete Session Request / Delete Session Response) .To mitigate such missing events customer/enterprise might need to close ongoing PDP session and initiate a new Create PDP Context Request.<br />• There will be duplicated xDR's that can affect below:<br />Portal features:<br />- Subscription Activity in Last 7 days (events duplicated)<br />- Last 24 hours feature (counters not incremented)<br />- Real Time Diagnosis (counters not incremented)<br />API:<br />-Subscription Traffic API may not be consistent due to duplicated events (Last Network Timestamp, <br />-Last Country Timestamp, Last PDP Timestamp etc. won’t be updated with the missing events).<br />-Real Time Trace API (events duplicated)<br />Legacy Trigger Management:<br />-Triggers in hours (GPRS and SMS) will be affected some events won’t be used to increment the counters.<br />New Trigger Management:<br />-Triggers in hours (GPRS and SMS) will be affected as some events won’t be used to increment the counters.<br /><br />Change reason: OSIX to EBM Migration. Enhance monitoring by migrate to EBM, Event Based Monitoring.<br /><br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202320892024-03-26T00:00:02+01:002024-03-26T00:00:02+01:00Planned work information: Managed IoT Connectivity - Finland RAN - Shut down 3G cells. CR-000000339516<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>00:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>10:29</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />No impact expected. <br /><br />Start time of maintenance: 2024-03-25 22:00 CET <br />End time of maintenance: 2024-03-26 00:00 CET<br />Enterprise disturbance time: None<br /><br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Kitee, Hanko, Inkoo, Kemiönsaari, Kirkkonummi, Koski Tl, Lohja, Marttila, Paimio, Parainen, Raasepori, Salo, Sauvo, Siuntio and Somero. <br /> <br /><br />Enterprise impact:<br />3G cells will be shut down and traffic steering between 2G and LTE is configured accordingly. Ongoing calls in 3G network will be transferred into 2G and 4G networks via handover. No interruption for 3G calls.<br />Mobile data will work normally in 2G, 4G and 5G networks.<br /><br />Change reason: 3G cells will be shut down and traffic steering between 2G and LTE.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/201569652024-03-22T23:00:56+01:002024-03-22T23:00:56+01:00Planned work information: Managed IoT Connectivity- OS / SW Upgrade on OSIX B / IOTCHG-340<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:13</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br />Disturbance in taskings is expected due to this change.<br /><br />Start time of maintenance: 2024-03-17 23:00 CET <br />End time of maintenance: 2024-03-22 23:00 CET<br />Enterprise disturbance time: <br />• Loss of Redundancy for entire window of the planned work<br />• Duplicated xDR's: 2 X 10 minutes (17th March 23:20 - 23:30 CET and 22nd March 19:20 - 21:30 CET)<br /><br />Work performed on: OSIX B System. <br /><br />Enterprise impact: <br />• Loss of Redundancy on node level<br />• PDP sessions created prior to impact window (2 X 10 minutes) may experience loss of details from 7 days view (events as: Update PDP Context Request / Modify Bearer Request / Update Bearer Request / Delete Session Request / Delete Session Response) .To mitigate such missing events customer/enterprise will need to close ongoing PDP session and initiate a new Create PDP Context Request.<br />• There will be duplicated xDR's (2 X 10 minutes) that can affect below:<br />Portal features:<br />-Subscription Activity in Last 7 days (events duplicated)<br />-Last 24 hours feature (counters not incremented)<br />-Real Time Diagnosis (counters not incremented)<br />API:<br />-Subscription Traffic API may not be consistent due to duplicated events (Last Network Timestamp, <br />Last Country Timestamp, Last PDP Timestamp etc. won’t be updated with the missing events).<br />-Real Time Trace API (events duplicated)<br />Legacy Trigger Management:<br />-Triggers in hours (GPRS and SMS) will be affected some events won’t be used to increment the counters.<br />New Trigger Management:<br />-Triggers in hours (GPRS and SMS) will be affected as some events won’t be used to increment the counters<br /><br />Change reason: OS and SW Upgrade on OSIX node.<br /><br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202229642024-03-21T05:00:57+01:002024-03-21T05:00:57+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000339507<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:44</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-20 22:00 CET <br />End time of maintenance: 2024-03-21 05:00 CET<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Helsinki with northern surrounding. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202323822024-03-20T13:00:56+01:002024-03-20T13:00:56+01:00Planned work information: Global IoT Connectivity- APNHub/CCS Control plane platform upgrade. - CR-000000342186<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>13:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:16</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br /><br />No disturbance is expected due to this change.<br /><br />Start time of maintenance: 2024-03-20 09:00 CET <br />End time of maintenance: 2024-03-20 13:00 CET<br />Enterprise disturbance time: None<br /><br />Work performed on: APN Hub/CCS (Connectivity Control Service)<br /><br />Location of works: Central site <br /> <br />Enterprise impact: No impact expected.<br /><br />Change reason: Maintenance release software upgrade.<br /><br />If you experience problems after the change, please log an incident in your portal for Global IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/201570152024-03-19T06:00:56+01:002024-03-19T06:00:56+01:00Planned work information: Managed IoT Connectivity - Finland RAN SW Upgrade CR-000000339506<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>22:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:21</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-18 22:00 CET <br />End time of maintenance: 2024-03-19 05:00 CET<br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per site.<br /><br />Work performed on: RAN.<br /><br />Location of works: Finland<br />Geographical area: Espoo with surroundings. <br /> <br /><br />Enterprise impact:<br />About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches. <br /><br />Change reason: New 4G&5G RAN features + software corrections.<br /><br />Impacted Country: FI<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/201934742024-03-19T05:00:57+01:002024-03-19T05:00:57+01:00Planned work information: Managed IoT Connectivity - Sweden RAN SW upgrade CR-000000300546<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>23:45</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:10</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are informing about a planned work activity.<br />Traffic disturbance may occur due to this change.<br /><br />Start time of maintenance: 2024-03-18 23:45 CET <br />End time of maintenance: 2024-03-19 05:00 CET <br />Enterprise disturbance time: <br />During the scheduled time window, approximately 10min break per node.<br /><br />Work performed on: RAN. <br /><br />Location of works: Sweden<br />Geographical area: Örebro and Karlstad with surroundings. <br /> <br /><br />Enterprise impact:<br />Software will be activated by a node restart of all nodes at midnight. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.<br /><br />Change reason: Software upgrade to last decided software level.<br /><br />Impacted Country: SE<br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>tag:status.teliaiot.com,2005:Incident/202949522024-03-18T22:04:20+01:002024-03-18T22:04:20+01:00Phone issues<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>22:04</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>21:38</var> CET</small><br><strong>Investigating</strong> - Dear user,<br /><br />Please be informed that we are currently experiencing issues with our phone line.<br />This might cause our phone line to be unavailable.<br /><br />However, it is still possible to reach out to us via our email: global-iot-support@teliacompany.com or via the report ticket tools in our portal.<br /><br />Best regards,<br />Your Telia IoT Team</p>tag:status.teliaiot.com,2005:Incident/201563222024-03-16T13:00:56+01:002024-03-16T13:00:56+01:00Planned work information: Managed IoT Connectivity- IOT-A: Virtual Server Migration on Load Balancer Cluster / IOTCHG-310<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>09:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:30</var> CET</small><br><strong>Scheduled</strong> - Dear User,<br /><br />We are sending this communication to inform you about a planned change activity. <br />Disturbance is expected due to this change.<br /><br />Start time of maintenance: 2024-03-16 09:00 CET <br />End time of maintenance: 2024-03-16 13:00 CET<br />Enterprise disturbance time: K15 minutes max, between 10:00 CET – 11:00 CET<br /><br />Work performed on: Stockholm LB cluster.<br /><br />Location of works: Central DCS.<br /><br />Enterprise impact: <br />• 15 minutes maximum impact on received XDR records<br />• this only impacts input data for the Analytics (Last 24 hours, Last 7 days) and Trigger modules<br />• there is no impact on data sessions<br /><br />Change reason: Virtual Server Migration on Load Balancer Cluster.<br /><br /><br />If you experience problems after the change, please restart your device.<br />In case of any further problems, please log an incident in your portal for IoT services.<br /><br />We are sorry for any inconvenience caused.<br /><br />Best regards,<br />Telia</p>