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About This Site
Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.
Get more information in the Telia IoT Customer Handbook
Telia IoT Connectivity Services
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Degraded Performance
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Maintenance
Scheduled Maintenance
Customer Notification – Planned Maintenance Activity for Telia IoT Connect May 4, 2026 15:00-19:00 CEST
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance and update of the Telia IoT Connect platform core services.
This activity includes platform improvements, configuration updates, and fixes aimed at improving stability, usability, and reporting accuracy.
Expected Impact
During the maintenance window:
Login to the platform and customer portals will be unavailable
All users will be logged out, and existing sessions will be interrupted
Most portal and API functionalities will be temporarily unavailable
No impact is expected on active IoT traffic, SIM connectivity, or live sessions
Traffic disturbance is limited to platform access and user‑facing functionality.
Maintenance Window
Start: 2026‑05‑04 15:00 CET
End: 2026‑05‑04 19:00 CET
Enterprise disturbance time: During the full window
Enterprise impact: Temporary unavailability of portals, APIs, and authentication‑protected services
Worst case scenario: Extended service unavailability until all components are successfully restored
Location of Works
Backend systems within the Telia IoT Connect platform.
Impacted Country
SE
Reason for Change
To perform planned maintenance and improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, and long‑term performance of the service.
We recommend saving any ongoing work in advance and avoiding login attempts during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Apr 30, 2026 - 14:44 CEST
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance and update of the Telia IoT Connect platform core services.
This activity includes platform improvements, configuration updates, and fixes aimed at improving stability, usability, and reporting accuracy.
Expected Impact
During the maintenance window:
Login to the platform and customer portals will be unavailable
All users will be logged out, and existing sessions will be interrupted
Most portal and API functionalities will be temporarily unavailable
No impact is expected on active IoT traffic, SIM connectivity, or live sessions
Traffic disturbance is limited to platform access and user‑facing functionality.
Maintenance Window
Start: 2026‑05‑04 15:00 CET
End: 2026‑05‑04 19:00 CET
Enterprise disturbance time: During the full window
Enterprise impact: Temporary unavailability of portals, APIs, and authentication‑protected services
Worst case scenario: Extended service unavailability until all components are successfully restored
Location of Works
Backend systems within the Telia IoT Connect platform.
Impacted Country
SE
Reason for Change
To perform planned maintenance and improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, and long‑term performance of the service.
We recommend saving any ongoing work in advance and avoiding login attempts during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Apr 30, 2026 - 14:44 CEST
Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload May 17, 2026 21:00 - May 18, 2026 02:00 CEST
Update -
Rescheduled due to urgent restriction period
Apr 23, 2026 - 12:39 CEST
Apr 23, 2026 - 12:39 CEST
Scheduled -
Dear User
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-04-26 21:00 CE(S)T
End time of maintenance: 2026-04-27 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards
Apr 17, 2026 - 10:41 CEST
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-04-26 21:00 CE(S)T
End time of maintenance: 2026-04-27 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards
Apr 17, 2026 - 10:41 CEST