Monitoring - Our technicians have fixed the fault that caused widespread disruptions to our services.
This means that everything is gradually getting back up and running for those of our customers who were affected by this.
We regret any problems this may have caused our customers.
We have located and fixed a power fault that caused technical faults on certain services in parts of our network.
Our technicians will now do a deeper analysis of how the fault could have occurred so that we can ensure that it does not happen again.
Dec 09, 2025 - 22:30 CET
This means that everything is gradually getting back up and running for those of our customers who were affected by this.
We regret any problems this may have caused our customers.
We have located and fixed a power fault that caused technical faults on certain services in parts of our network.
Our technicians will now do a deeper analysis of how the fault could have occurred so that we can ensure that it does not happen again.
Dec 09, 2025 - 22:30 CET
Update - Troubleshooting is ongoing with the highest priority. Our technicians are on site to locate the cause of the problems you are experiencing.
We cannot currently give an exact time for when the error will be fixed, but we are working intensively to resolve it as quickly as possible.
We apologize for the disruption this is causing to your business and thank you for your patience.
Dec 09, 2025 - 20:41 CET
We cannot currently give an exact time for when the error will be fixed, but we are working intensively to resolve it as quickly as possible.
We apologize for the disruption this is causing to your business and thank you for your patience.
Dec 09, 2025 - 20:41 CET
Investigating - Dear user,
We are currently experiencing an outage affecting multiple services.
Our technicians are currently troubleshooting with the highest priority to resolve the issues you are experiencing.
We currently do not have an estimated completion time but are working to resolve this as quickly as possible.
Please note that we are also having problems with our phone line due to this disturbance. However, it is still possible to reach out to us via our email: global-iot-support@teliacompany.com or via the Telia IoT Service Portal.
Best regards,
Your Telia IoT Team
Dec 09, 2025 - 18:27 CET
We are currently experiencing an outage affecting multiple services.
Our technicians are currently troubleshooting with the highest priority to resolve the issues you are experiencing.
We currently do not have an estimated completion time but are working to resolve this as quickly as possible.
Please note that we are also having problems with our phone line due to this disturbance. However, it is still possible to reach out to us via our email: global-iot-support@teliacompany.com or via the Telia IoT Service Portal.
Best regards,
Your Telia IoT Team
Dec 09, 2025 - 18:27 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 2025 - 09:15 CEST
Aug 20, 2025 - 09:15 CEST
Scheduled - Hello,
The 2G network in Norway will be phased out starting August 2025. This change is part of our ongoing efforts to modernize our network and improve service quality with 4G and 5G technologies.
Important dates:
August 2025: Buskerud and parts of Innlandet
September 2025: Telemark, Agder, and southern Rogaland
October 2025: Trøndelag, Møre og Romsdal, and northern regions
November 2025: Rogaland, Vestland, and Akershus
December 2025: Oslo, Drammen, Vestfold, and Østfold
Your subscriptions have already been upgraded with 4G-access. If your devices support 4G, you don’t have to do anything.
If you have devices that only support 2G, please upgrade to 4G or 5G compatible devices before the shutdown.
For device-related questions, your hardware supplier can support you best.
For more information, check: https://www.telia.no/nett/2g-utfasing/
Thanks,
Telia
Aug 20, 2025 09:15 - Jan 13, 2026 04:15 CET
The 2G network in Norway will be phased out starting August 2025. This change is part of our ongoing efforts to modernize our network and improve service quality with 4G and 5G technologies.
Important dates:
August 2025: Buskerud and parts of Innlandet
September 2025: Telemark, Agder, and southern Rogaland
October 2025: Trøndelag, Møre og Romsdal, and northern regions
November 2025: Rogaland, Vestland, and Akershus
December 2025: Oslo, Drammen, Vestfold, and Østfold
Your subscriptions have already been upgraded with 4G-access. If your devices support 4G, you don’t have to do anything.
If you have devices that only support 2G, please upgrade to 4G or 5G compatible devices before the shutdown.
For device-related questions, your hardware supplier can support you best.
For more information, check: https://www.telia.no/nett/2g-utfasing/
Thanks,
Telia
Aug 20, 2025 09:15 - Jan 13, 2026 04:15 CET
About This Site
Welcome to the Status Portal for Telia IoT. Here you can monitor the availability of your service’s network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds. Select the following components for your service:
IoT Solutions.
• Telia IoT Portal
• IoT Platform
• Public REST API
• Data Ingress and Egress
IoT Connectivity.
• Managed IoT Connectivity
• Relevant Mobile network components
SPT - Smart Public Transport.
• DMWeb
• Relevant components
Smart Building.
Get more information in the Telia IoT Customer Handbook
IoT User Interfaces
Operational
Telia IoT Portal
Operational
IoT Solution
Operational
IoT Platform
Operational
IoT Solution – Data Ingress
Operational
Device API (CoAP)
Operational
Azure IoT Hub
Operational
IoT Solution – Data Egress
Operational
Push to Azure Event Hub
Operational
IoT Solution – API
Operational
Public REST API
Operational
Managed IoT Connectivity
Operational
Telia IoT Service Portal
Operational
2G + 3G
Operational
Sweden
Operational
Norway
Operational
Finland
Operational
Denmark
Operational
4G
Operational
Sweden
Operational
Norway
Operational
Finland
Operational
Denmark
Operational
LTE-M
Operational
Sweden
Operational
Norway
Operational
Finland
Operational
Denmark
Operational
NB-IoT
Operational
Sweden
Operational
Norway
Operational
Finland
Operational
Denmark
Operational
SPT - Smart Public Transport
Operational
DMWeb
Operational
Apps Portal
Operational
Positioning
Operational
APC
Operational
VoIP
Operational
IOB
Operational
TDM
Operational
VCM
Operational
Pluginsoftware API
Operational
Journey Information
Operational
Smart Building
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned work information: Managed IoT Connectivity - IoT-TICKET® 4.25 update and maintenance break Dec 17, 2025 09:00-15:00 CET
Update -
We will be undergoing scheduled maintenance during this time.
Dec 08, 2025 - 10:16 CET
Dec 08, 2025 - 10:16 CET
Scheduled -
Dear User,
We are sending this communication to inform you about a planned change activity.
Work performed on: IoT-TICKET portal
Traffic disturbance is expected due to this change.
Impact expected due to this change.
Start time of maintenance: 2025-12-17 09:00 CE(S)T
End time of maintenance: 2025-12-17 15:00 CE(S)T
Enterprise disturbance time: 30 min
Enterprise impact: Some time during the service window there will be a 30 min outage where you cant monitor and manage your devices.
Worst case scenario:
The service wont restart as planned and there will be a need to rollback
Location of works:
Impacted Country: SE, NO, DK, FI
Change reason: LCM work, update the portal to new version
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Dec 05, 2025 - 15:25 CET
We are sending this communication to inform you about a planned change activity.
Work performed on: IoT-TICKET portal
Traffic disturbance is expected due to this change.
Impact expected due to this change.
Start time of maintenance: 2025-12-17 09:00 CE(S)T
End time of maintenance: 2025-12-17 15:00 CE(S)T
Enterprise disturbance time: 30 min
Enterprise impact: Some time during the service window there will be a 30 min outage where you cant monitor and manage your devices.
Worst case scenario:
The service wont restart as planned and there will be a need to rollback
Location of works:
Impacted Country: SE, NO, DK, FI
Change reason: LCM work, update the portal to new version
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Dec 05, 2025 - 15:25 CET