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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.
Get more information in the Telia IoT Customer Handbook
Telia IoT Connectivity Services
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Operational
Degraded Performance
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Maintenance
Scheduled Maintenance
Customer Notification – Planned Maintenance Activity for Telia IoT Connect Aug 27, 2026 16:00-18:00 CEST
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance of the Telia IoT Connect platform infrastructure services.
As part of ongoing platform maintenance, infrastructure components will be updated to ensure continued stability, reliability, and performance.
Expected Impact
During the maintenance window:
Some platform functions may experience brief service interruptions
Users may experience temporary increases in response times
Certain operations may require retrying if performed during the maintenance window
No data loss is expected as a result of this activity
No impact is expected on active IoT traffic or device connectivity
Traffic disturbance is expected to be minimal and limited to platform access and user-facing functionality.
Maintenance Window
Start: 2026-08-27 16:00 CET
End: 2026-08-27 18:00 CET
Enterprise disturbance time: During the maintenance window
Enterprise impact: Temporary service interruptions and intermittent availability of some platform functions
Worst case scenario: Extended service degradation until all maintenance activities have been completed successfully
Location of Works
Backend systems within the Telia IoT Connect platform.
Impacted Country
SE
Reason for Change
To perform planned maintenance and infrastructure improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, and long-term performance of the service.
To minimize the risk of disruption, we recommend avoiding critical platform activities during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Aug 20, 2026 - 09:55 CEST
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance of the Telia IoT Connect platform infrastructure services.
As part of ongoing platform maintenance, infrastructure components will be updated to ensure continued stability, reliability, and performance.
Expected Impact
During the maintenance window:
Some platform functions may experience brief service interruptions
Users may experience temporary increases in response times
Certain operations may require retrying if performed during the maintenance window
No data loss is expected as a result of this activity
No impact is expected on active IoT traffic or device connectivity
Traffic disturbance is expected to be minimal and limited to platform access and user-facing functionality.
Maintenance Window
Start: 2026-08-27 16:00 CET
End: 2026-08-27 18:00 CET
Enterprise disturbance time: During the maintenance window
Enterprise impact: Temporary service interruptions and intermittent availability of some platform functions
Worst case scenario: Extended service degradation until all maintenance activities have been completed successfully
Location of Works
Backend systems within the Telia IoT Connect platform.
Impacted Country
SE
Reason for Change
To perform planned maintenance and infrastructure improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, and long-term performance of the service.
To minimize the risk of disruption, we recommend avoiding critical platform activities during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Aug 20, 2026 - 09:55 CEST
Telia IoTA Connectivity Services (DCS) IOTCHG-9386 - IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version Sep 1, 2026 00:00-01:00 CEST
We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version
Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
We apologize for any inconvenience this may cause.
Posted on Jul 21, 2026 - 10:11 CEST
Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
We apologize for any inconvenience this may cause.
Posted on Jul 21, 2026 - 10:11 CEST
Telia IoT Platform & Solutions Scheduled Maintenance for IoT-TICKET® 4.28 update and maintenance break Sep 2, 2026 06:00-12:00 CEST
We have scheduled maintenance for IoT-TICKET® 4.28
Maintenance window:
2026-09-02 06:00
2026-09-02 12:00
Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI.
Reason for maintenance: Normal LCM work to ensure a future robust service.
Rollback is possible.
We kindly ask you to consider this service break when planning your work. We apologize for any inconvenience this may cause. If you have any questions regarding the update, please contact our IoT support.
We apologize for any inconvenience this may cause.
Posted on Aug 18, 2026 - 13:46 CEST
Maintenance window:
2026-09-02 06:00
2026-09-02 12:00
Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI.
Reason for maintenance: Normal LCM work to ensure a future robust service.
Rollback is possible.
We kindly ask you to consider this service break when planning your work. We apologize for any inconvenience this may cause. If you have any questions regarding the update, please contact our IoT support.
We apologize for any inconvenience this may cause.
Posted on Aug 18, 2026 - 13:46 CEST