Managed IoT Connectivity - change in the use of public IP-pools towards Internet
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 2025 - 18:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 2025 18:00 - Nov 28, 2025 18:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 2025 18:00 - Nov 28, 2025 18:00 CET
Scheduled - Planned work information: Managed IoT Connectivity - change in the use of public IP-pools towards Internet

We are sending this communication to inform you about a planned change activity.

We announced on the new public IP-ranges for IoT internet facing APNs on Feb 2025. The current public IP-ranges are
- 193.181.245.0/24 (older subnet)
- 193.181.246.0/24 (older subnet)
- 130.195.194.0/24 (newer subnet)
- 130.195.195.0/24 (newer subnet)

The above newer subnets are now increasingly taken into use while the older subnets shall eventually disappear from the use.

Thereby please verify that your setup supports those newer IP-ranges including
1. if you use IP filtering in your backend system
2. if you perform the IP geolocation lookup, please note that these newer IP-ranges were reallocated from U.S. to Sweden during 2024 and thereby please ensure that your related databases are up to date. Please note that even in ripe.net the newer IP-ranges are Sweden based, some lookup providers seem to indicate those being from Netherlands.

Best regards,
Telia
Oct 29, 2025 18:00 - Nov 28, 2025 18:00 CET
2G network in Norway will be phased out starting August 2025
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 2025 - 09:15 CEST
Scheduled - Hello,

The 2G network in Norway will be phased out starting August 2025. This change is part of our ongoing efforts to modernize our network and improve service quality with 4G and 5G technologies.

Important dates:
August 2025: Buskerud and parts of Innlandet
September 2025: Telemark, Agder, and southern Rogaland
October 2025: Trøndelag, Møre og Romsdal, and northern regions
November 2025: Rogaland, Vestland, and Akershus
December 2025: Oslo, Drammen, Vestfold, and Østfold

Your subscriptions have already been upgraded with 4G-access. If your devices support 4G, you don’t have to do anything.
If you have devices that only support 2G, please upgrade to 4G or 5G compatible devices before the shutdown.

For device-related questions, your hardware supplier can support you best.
For more information, check: https://www.telia.no/nett/2g-utfasing/
Thanks,
Telia
Aug 20, 2025 09:15 - Jan 13, 2026 04:15 CET

About This Site

Welcome to the Status Portal for Telia IoT. Here you can monitor the availability of your service’s network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds. Select the following components for your service:

IoT Solutions.
• Telia IoT Portal
• IoT Platform
• Public REST API
• Data Ingress and Egress

IoT Connectivity.
• Managed IoT Connectivity
• Relevant Mobile network components

SPT - Smart Public Transport.
• DMWeb
• Relevant components

Smart Building.

Get more information in the Telia IoT Customer Handbook

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Planned work information: Aeris - Emergency switchover from STO to AMS
Completed - The scheduled maintenance has been completed.
Nov 21, 08:17 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:30 CET
Scheduled - Dear User,

We are informing about a planned work activity. .

No traffic disturbance is expected due to this change.
No impact is expected.

Due to a maintenance work we need to switch over the ICR to the redundant link
This maintenance work is for the whole week.


Work performed on: Infrastructure at a subprovider


Start time of maintenance: 2025-11-18 17:30 CE(S)T
End time of maintenance: 2025-11-21 18:00 CE(S)T
Enterprise disturbance time: just a short switch over
Enterprise impact: low due to redundant link
Worst case scenario: a few seconds interrupt


Impacted Country: SE, NO, DK, FI

Change reason: normal LCM maintenance

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Nov 17, 14:38 CET
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Urgent - Planned work information: Telia IoT Platform
Completed - The scheduled maintenance has been completed.
Nov 18, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 11:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 11:26 CET
Scheduled - Dear User,

We are informing about a planned work activity on Telia IoT Platform

During this time you may experience disturbance and unavailability.


Work performed on:

Start time of maintenance: 2025-11-18 09:00 CE(S)T
End time of maintenance: 2025-11-18 15:00 CE(S)T


Work performed on:
Location of works:
Impacted Country: SE, NO, DK, FI

In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Nov 18, 11:25 CET
Nov 17, 2025
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
SPT - Smart Public Transport - IoT Control/DMWeb and App-portal
Resolved - Thank you for your patience while we worked to resolve the access issues.

Following collaborative troubleshooting, an update to the session handling within VoIPCommand has restored full stability. The taskforce has verified the solution together with traffic managers, who confirm that the service is now operating normally.

All systems are functioning as expected, and no further disturbances are anticipated.

This incident is now considered resolved.
Nov 12, 08:27 CET
Update - Thank you for your patience while we are working to resolve these access issues.

Our taskforce has together with our service provider deployed an update for our servers with the goal to improve stability of service.

The taskforce has implemented a change which should have solved the problem but we are keeping an eye on the issue still.
Nov 11, 16:24 CET
Update - Thank you for your patience while we are working to resolve these access issues.

We are still seeing instabilities in IoT Control/Device Management Web (DMWeb), the App-portal and VoIPCommand portal.

This incident now has the highest priority to find a solution.

Expect another update at 16:00 CET (15 UTC) or when more information becomes available.
Nov 11, 14:35 CET
Update - Thank you for your patience while we are working to resolve these access issues.

We are still seeing instabilities in IoT Control/Device Management Web (DMWeb), the App-portal and VoIPCommand portal.

Taskforce have identified issues with one of our service providers. Taskforce has brought in technicians from our service provider and are continuing the troubleshooting efforts.

For VoIP in particular, calls to and from busses and Traffic Control devices should not be interrupted - it is only the VoIPCommand portal that suffers partial outages.
The taskforce are setting up a backup structure for VoIPCommand and are working on verifying functionality. This backup structure will ensure access to the VoIPcommand portal.

We will share the link for the backup VoIPCommand as soon as the verification has been completed.

We again apologise for any inconvenience caused by these intermittent outages.
Nov 11, 11:47 CET
Update - We are continuing our efforts at identifying and resolving the issues.

Expect another update at 12:00 CET (11:00 UTC) or when we receive new information from our taskforce.
Nov 11, 10:01 CET
Update - Thank you for your patience while we are working to resolve these access issues.

We are still seeing instabilities in IoT Control/Device Management Web (DMWeb), the App-portal and VoIPCommand portal.

Our taskforce has continued working on the issues during the night.

They have identified issues with one of our service providers. Taskforce has brought in technicians from our service provider and are continuing the troubleshooting efforts.

For VoIP in particular, calls to and from busses and Traffic Control devices should not be interrupted - it is only the VoIPCommand portal that suffers partial outages.
The taskforce are setting up a backup structure for VoIPCommand and are working on verifying functionality. This backup structure will ensure access to the VoIPcommand portal.

We will share the link for the backup VoIPCommand as soon as the verification has been completed.

We again apologise for any inconvenience caused by these intermittent outages.
Nov 11, 08:30 CET
Investigating - We see continued instabilities in accessing DMweb/IoT Control and associated services.

Taskforce continue their investigation.

We apologise for any inconveniences these issues cause.
Nov 10, 16:16 CET
Monitoring - We are happy to report that we have seen no issue since just before 14:00 CET (13:00 UTC)

Services now seem stable, but we will continue to monitor in case issues resurfaces.

We once again apologise for any inconvenience caused by this issue.
Nov 10, 16:02 CET
Update - The taskforce are continuing their efforts at resolving the issues.

We have found another affected service: VOIP

Expect another update at 16:00 CET (15 UTC)
Nov 10, 15:05 CET
Update - The taskforce is assembled and we are investigating.

More updates to follow as information comes available or at 15:00 CET (14 UTC)
Nov 10, 13:58 CET
Investigating - Hello,

As we are continuing to see issues with our services, we have escalated this incident.
We are now putting together a task force in order to resolve the issues.
Nov 10, 13:20 CET
Update - Our developers are investigating the recurring issues.

We apologise for any inconveniences these issues cause.
Nov 10, 11:44 CET
Update - We have identified the issue - two server-side applications had failed.

We have ensured they are up and running and we are continuing to monitor the server.
Nov 10, 11:28 CET
Update - The service went down again at 10:50 and came back online at 11:04.

We are investigating.
Nov 10, 11:08 CET
Update - We are continuing to monitor for any further issues.
Nov 10, 10:40 CET
Monitoring - We found an issue with the IoT Control/Device Management Web (DMWeb) and the App-portal.
The server refused all connections during a 30 minute window.

We are investigating why the outage occurred and are monitoring the service.
Nov 10, 10:37 CET
Nov 11, 2025
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