Telia IoT Status Portal Status

Telia IoT Connectivity: Investigating Issues with 4G / VoLTE

Investigating - We are currently investigating an issue affecting VoLTE.

Impact: Partial disconnection when performing VoLTE calls.
Affected users: All users affected.

Our team is actively investigating and working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time

Next update: We will provide another update by 14:00 CEST.

If you continue to experience issues, please log an incident under Support >> Service Desk >> Report Incident.
Jun 11, 2026 - 12:32 CEST

About This Site

Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.

Get more information in the Telia IoT Customer Handbook

Telia IoT Connectivity Services Degraded Performance

Managed IoT Connectivity Operational

Telia IoT Connect Operational

2G & 3G Operational

4G Degraded Performance

LTE-M Operational

NB-IoT Operational

Telia IoT Platform & Solutions Operational

IoT Monitoring Operational

IoT Platform Operational

Telia IoT Portal Operational

Managed IoT Gateway Operational

Smart Public Transport Operational

DMWeb Operational

Apps Portal Operational

Positioning Operational

Automatic Passenger Count Operational

Voice over IP Operational

Internet Onboard Operational

Tachograph Data Manager Operational

Vehicle Climate Management Operational

Pluginsoftware API Operational

Journey Information Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2026

No incidents reported today.

Jun 15, 2026

Smart Public Transport: Investigating Update and Provisioning Issues

Resolved - Resolved

The reported issue has been isolated and is not impacting the general service.

The status portal incident is therefore being closed. Any remaining investigation and follow-up activities will continue directly with the affected customer.

We apologize for any inconvenience caused and thank you for your patience.
Jun 15, 17:08 CEST

Update - We are continuing to investigate an issue affecting Apps Portal.

Our team is actively investigating and working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time.

Next update: We will provide another update in 60 minutes.
Jun 15, 17:03 CEST

Investigating - We are currently investigating an issue affecting Apps Portal.

Our team is actively investigating and working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time.

Next update: We will provide another update in 60 minutes.
Jun 15, 15:30 CEST

Telia IoT Platform & Solutions: Resolved: IoT Ticket issue

Resolved - This incident has been resolved.

The issue affecting IoT Platform Dashboards has been fixed, and service is operating normally again.

Impact: Users should no longer experience the issue.
Affected users: Service has been restored for all affected users.

If you continue to experience issues, please log an incident under Support >> Service Desk >> Report Incident.

Thank you for your patience while we worked through this issue.
Jun 15, 13:50 CEST

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

Unresolved incident: Telia IoT Connectivity: Investigating Issues with 4G / VoLTE.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

Smart Public Transport: Investigating Issues with DMWeb server infrastructure

Resolved - This incident has been resolved.

The issue affecting DMWeb server infrastructure has been fixed, and service is operating normally again.

Impact: Users should no longer experience the issue described in previous updates.
Affected users: Service has been restored for all affected users.

If you continue to experience issues, please log an incident in IoT Portal under Support >> Service Desk >> Report Incident.

Thank you for your patience while we worked through this issue.
Jun 9, 11:15 CEST

Monitoring - We have implemented a fix for the issue affecting DMWeb server infrastructure and are currently monitoring the results.

Impact: Service is recovering, though some users may have to log back in.
Affected users: All users using VoipCommand, DMWeb and the app-portal.

Our team is continuing to monitor the service closely to ensure stability.

No workaround is currently required.

Next update: We will provide another update by 11:10.

If you continue to experience issues, please log an incident under Support >> Service Desk >> Report Incident.
Jun 9, 10:30 CEST

Investigating - We are currently investigating an issue affecting DMWeb server infrastructure.

Impact: No front end web pages are accessible.
Affected users: No user account can access DMweb or VoipCommand.

Our team is actively investigating and working to restore normal service as quickly as possible.

There is no known workaround at this time.

Next update: We will provide another update by 11:10 CEST.
Jun 9, 10:11 CEST

Jun 8, 2026

Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload

Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:00 CEST

Scheduled - Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-06-07 21:00 CE(S)T
End time of maintenance: 2026-06-08 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: SE

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards
May 25, 09:10 CEST

Jun 7, 2026

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.