Telia IoT Connectivity: Investigating Issues with 4G / VoLTE
Investigating - We are currently investigating an issue affecting VoLTE.

Impact: Partial disconnection when performing VoLTE calls.
Affected users: All users affected.

Our team is actively investigating and working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time

Next update: We will provide another update by 14:00 CEST.

If you continue to experience issues, please log an incident under Support >> Service Desk >> Report Incident.
Jun 11, 2026 - 12:32 CEST

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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.

Get more information in the Telia IoT Customer Handbook

Telia IoT Connectivity Services Degraded Performance
Managed IoT Connectivity Operational
Telia IoT Connect Operational
2G & 3G Operational
4G Degraded Performance
LTE-M Operational
NB-IoT Operational
Telia IoT Platform & Solutions Operational
IoT Monitoring Operational
IoT Platform Operational
Telia IoT Portal Operational
Managed IoT Gateway Operational
Smart Public Transport Operational
DMWeb Operational
Apps Portal Operational
Positioning Operational
Automatic Passenger Count Operational
Voice over IP Operational
Internet Onboard Operational
Tachograph Data Manager Operational
Vehicle Climate Management Operational
Pluginsoftware API Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

Unresolved incident: Telia IoT Connectivity: Investigating Issues with 4G / VoLTE.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Smart Public Transport: Investigating Issues with DMWeb server infrastructure
Resolved - This incident has been resolved.

The issue affecting DMWeb server infrastructure has been fixed, and service is operating normally again.

Impact: Users should no longer experience the issue described in previous updates.
Affected users: Service has been restored for all affected users.

If you continue to experience issues, please log an incident in IoT Portal under Support >> Service Desk >> Report Incident.

Thank you for your patience while we worked through this issue.
Jun 9, 11:15 CEST
Monitoring - We have implemented a fix for the issue affecting DMWeb server infrastructure and are currently monitoring the results.

Impact: Service is recovering, though some users may have to log back in.
Affected users: All users using VoipCommand, DMWeb and the app-portal.

Our team is continuing to monitor the service closely to ensure stability.

No workaround is currently required.

Next update: We will provide another update by 11:10.

If you continue to experience issues, please log an incident under Support >> Service Desk >> Report Incident.
Jun 9, 10:30 CEST
Investigating - We are currently investigating an issue affecting DMWeb server infrastructure.

Impact: No front end web pages are accessible.
Affected users: No user account can access DMweb or VoipCommand.

Our team is actively investigating and working to restore normal service as quickly as possible.

There is no known workaround at this time.

Next update: We will provide another update by 11:10 CEST.
Jun 9, 10:11 CEST
Jun 8, 2026
Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload
Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:00 CEST
Scheduled - Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-06-07 21:00 CE(S)T
End time of maintenance: 2026-06-08 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: SE

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards
May 25, 09:10 CEST
Jun 7, 2026
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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