Identified - The issue has been identified and a fix is being implemented.
Mar 02, 2026 - 09:40 CET
Mar 02, 2026 - 09:40 CET
Investigating - We are currently investigating an issue where customer replies sent via email may not appear correctly in our systems. This can result in delayed or missing communication for some support cases.
To ensure your messages are received without interruption, please submit replies directly through the Telia IoT Customer Portal:
https://oneportal.teliaiot.com/
Our team is working to identify the cause and restore normal functionality for email replies.
Updates will be provided as soon as more information is available.
Feb 27, 2026 - 10:47 CET
To ensure your messages are received without interruption, please submit replies directly through the Telia IoT Customer Portal:
https://oneportal.teliaiot.com/
Our team is working to identify the cause and restore normal functionality for email replies.
Updates will be provided as soon as more information is available.
Feb 27, 2026 - 10:47 CET
About This Site
New design update: Enjoy a clearer and improved layout!
Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.
Get more information in the Telia IoT Customer Handbook
Telia IoT Connectivity Services
Operational
Managed IoT Connectivity
Operational
Telia IoT Connect
Operational
2G & 3G
Operational
4G
Operational
LTE-M
Operational
NB-IoT
Operational
Telia IoT Platform & Solutions
Partial Outage
IoT Monitoring
Operational
IoT Platform
Operational
Telia IoT Portal
Partial Outage
Managed IoT Gateway
Operational
Smart Public Transport
Operational
DMWeb
Operational
Apps Portal
Operational
Positioning
Operational
Automatic Passenger Count
Operational
Voice over IP
Operational
Internet Onboard
Operational
Tachograph Data Manager
Operational
Vehicle Climate Management
Operational
Pluginsoftware API
Operational
Journey Information
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload Mar 22, 2026 21:00 - Mar 23, 2026 02:00 CET
Dear User
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-03-22 21:00 CE(S)T
End time of maintenance: 2026-03-23 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards
Posted on Feb 26, 2026 - 16:09 CET
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-03-22 21:00 CE(S)T
End time of maintenance: 2026-03-23 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards
Posted on Feb 26, 2026 - 16:09 CET