Monitoring - A new fix has been implemented and we are monitoring the results.
Mar 30, 2026 - 09:32 CEST
Mar 30, 2026 - 09:32 CEST
Update - We are continuing to work on a fix for this issue.
Mar 19, 2026 - 13:06 CET
Mar 19, 2026 - 13:06 CET
Identified - Although a fix was deployed earlier, we have confirmed that the issue persists. Our team is actively investigating additional remediation steps and will provide further updates as progress is made.
Mar 12, 2026 - 10:55 CET
Mar 12, 2026 - 10:55 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 03, 2026 - 09:39 CET
Mar 03, 2026 - 09:39 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 02, 2026 - 09:40 CET
Mar 02, 2026 - 09:40 CET
Investigating - We are currently investigating an issue where customer replies sent via email may not appear correctly in our systems. This can result in delayed or missing communication for some support cases.
To ensure your messages are received without interruption, please submit replies directly through the Telia IoT Customer Portal:
https://oneportal.teliaiot.com/
Our team is working to identify the cause and restore normal functionality for email replies.
Updates will be provided as soon as more information is available.
Feb 27, 2026 - 10:47 CET
To ensure your messages are received without interruption, please submit replies directly through the Telia IoT Customer Portal:
https://oneportal.teliaiot.com/
Our team is working to identify the cause and restore normal functionality for email replies.
Updates will be provided as soon as more information is available.
Feb 27, 2026 - 10:47 CET
Monitoring - Dear user,
Please be informed that we have had an incident affecting incoming data.
Our team is working to identify the cause and restore normal functionality.
Best regards,
Your Telia IoT Team
Mar 10, 2026 - 11:59 CET
Please be informed that we have had an incident affecting incoming data.
Our team is working to identify the cause and restore normal functionality.
Best regards,
Your Telia IoT Team
Mar 10, 2026 - 11:59 CET
About This Site
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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.
Get more information in the Telia IoT Customer Handbook
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Customer Notification – Planned Maintenance Activity on Telia IoT Connect Mar 24, 2026 16:00-17:00 CET
Customer Notification – Planned Maintenance Activity on Telia IoT Connect
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance of the Telia IoT Connect platform authentication server.
A configuration update will be applied to enable improved authentication flows for API access.
Expected Impact
During the maintenance window:
Portal logins will be unavailable
Services requiring authentication may be temporarily inaccessible
No impact is expected on active IoT traffic, connectivity, or live sessions
Traffic disturbance is limited to authentication and portal access.
Maintenance Window
Start: 2026‑03‑24 16:00 CET
End: 2026‑03‑24 17:00 CET
Enterprise disturbance time: During the full window
Enterprise impact: Temporary inability to log in to the portals
Worst case scenario: Extended login unavailability until the authentication service is restarted successfully
Location of Works
Backend systems within the Telia IoT Connect platform (authentication service update and restart).
Impacted Country
SE
Reason for Change
To improve and modernize authentication for API access using Telia’s Identity Management system.
This update ensures better security, more robust authentication flows.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Mar 24, 2026 - 14:40 CET
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work Performed On
Maintenance of the Telia IoT Connect platform authentication server.
A configuration update will be applied to enable improved authentication flows for API access.
Expected Impact
During the maintenance window:
Portal logins will be unavailable
Services requiring authentication may be temporarily inaccessible
No impact is expected on active IoT traffic, connectivity, or live sessions
Traffic disturbance is limited to authentication and portal access.
Maintenance Window
Start: 2026‑03‑24 16:00 CET
End: 2026‑03‑24 17:00 CET
Enterprise disturbance time: During the full window
Enterprise impact: Temporary inability to log in to the portals
Worst case scenario: Extended login unavailability until the authentication service is restarted successfully
Location of Works
Backend systems within the Telia IoT Connect platform (authentication service update and restart).
Impacted Country
SE
Reason for Change
To improve and modernize authentication for API access using Telia’s Identity Management system.
This update ensures better security, more robust authentication flows.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your IoT services portal.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on Mar 24, 2026 - 14:40 CET
Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload Apr 12, 2026 21:00 - Apr 13, 2026 02:00 CEST
Dear User
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-04-12 21:00 CE(S)T
End time of maintenance: 2026-04-13 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Posted on Mar 23, 2026 - 08:22 CET
We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED
Work performed on: PS core - offloading traffic from one of the MMEs.
Traffic disturbance can occur due to this change. But for most customers is it not expected
Start time of maintenance: 2026-04-12 21:00 CE(S)T
End time of maintenance: 2026-04-13 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min
Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.
Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.
Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact
Location of works:
Impacted Country: SE
Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Posted on Mar 23, 2026 - 08:22 CET