Monitoring - Please be informed that we have had an incident affecting incoming data.
Our team is working to identify the cause and restore normal functionality.

Mar 10, 2026 - 11:59 CET

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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.

Get more information in the Telia IoT Customer Handbook

Telia IoT Connectivity Services Operational
Managed IoT Connectivity Operational
Telia IoT Connect Operational
2G & 3G Operational
4G Operational
LTE-M Operational
NB-IoT Operational
Telia IoT Platform & Solutions Under Maintenance
IoT Monitoring Operational
IoT Platform Under Maintenance
Telia IoT Portal Operational
Managed IoT Gateway Operational
Smart Public Transport Operational
DMWeb Operational
Apps Portal Operational
Positioning Operational
Automatic Passenger Count Operational
Voice over IP Operational
Internet Onboard Operational
Tachograph Data Manager Operational
Vehicle Climate Management Operational
Pluginsoftware API Operational
Journey Information Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload May 17, 2026 21:00 - May 18, 2026 02:00 CEST

Update - Rescheduled due to urgent restriction period
Apr 23, 2026 - 12:39 CEST
Scheduled - Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-04-26 21:00 CE(S)T
End time of maintenance: 2026-04-27 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: SE

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards

Apr 17, 2026 - 10:41 CEST
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 CEST
Scheduled - We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work Performed On
Maintenance of the Telia IoT Connect platform authentication and configuration services.
This maintenance includes configuration updates to support additional platform features and user roles.

Expected Impact
During the maintenance window:
Login to the platform and related portals may be temporarily unavailable
Existing login sessions may be interrupted
No impact is expected on active IoT traffic, connectivity, or live sessions
Traffic disturbance is limited to authentication and portal access.

Maintenance Window
Start: 2026‑04‑16 16:00 CET
End: 2026‑04‑16 18:00 CET
Enterprise disturbance time: During the full window

Enterprise impact: Temporary inability to log in to portals and access authentication‑protected services
Worst case scenario: Extended login unavailability until authentication services are fully restored

Location of Works
Backend systems within the Telia IoT Connect platform (authentication and configuration updates).

Impacted Country
SE
Reason for Change
To enable additional platform features and improve user management capabilities through configuration updates.
These changes support new functionality and enhancements within the Telia IoT Connect platform.
We recommend saving any ongoing work in advance and avoiding login attempts during the maintenance window.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your IoT services portal.

We are sorry for any inconvenience caused.
Best regards,
Telia

Apr 15, 15:25 CEST
Apr 15, 2026
Resolved - Dear user,

this incident has been resolved.

Status: Resolved 18:15 CET
Start Date/Time: 2026-04-15 13:50 CET

/Telia SPT team

Apr 15, 18:32 CEST
Monitoring - Dear user,

Status: We are now monitoring the issue.
Next Update: 19.00 CET

Date/Time: 2026-04-15 13:50 CET
Affected Services:
VoIP,
DMWeb
Impact Level: Minor
Impact Description: Customers may experience rare interruption of service.

Apr 15, 17:48 CEST
Update - Dear user,

Status: We are continuing to investigate the issue.
Next Update: 18.00 CET

Date/Time: 2026-04-15 13:50 CET
Affected Services:
VoIP,
DMWeb
Impact Level: Medium
Impact Description: Customers may experience interruption of service

Apr 15, 16:53 CEST
Update - Dear user,

Status: We are continuing to investigate the issue.
Next Update: 17.00 CET

Date/Time: 2026-04-15 13:50 CET
Affected Services:
VoIP,
DMWeb
Impact Level: Medium
Impact Description: Customers may experience interruption of service

The following services previously reported are not affected by the outage:
Vehicle Climate Management

Apr 15, 15:55 CEST
Investigating - Dear user,

we have identified a service disruption.

Status: Investigating
Next Update: 16.00 CET

Date/Time: 2026-04-15 13:50 CET
Affected Services:
VoIP,
DMWeb,
Vehicle Climate Management (VCM)

Impact Level: Medium/high
Impact Description: Customers may experience interruption of service

Apr 15, 15:09 CEST
Apr 14, 2026

No incidents reported.

Apr 13, 2026
Completed - The scheduled maintenance has been completed.
Apr 13, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 CEST
Scheduled - Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-04-12 21:00 CE(S)T
End time of maintenance: 2026-04-13 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: SE

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Mar 23, 08:22 CET
Apr 12, 2026