All Systems Operational

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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.

Get more information in the Telia IoT Customer Handbook

Telia IoT Connectivity Services Operational
Managed IoT Connectivity Operational
Telia IoT Connect Operational
2G & 3G Operational
4G Operational
LTE-M Operational
NB-IoT Operational
Telia IoT Platform & Solutions Operational
IoT Monitoring Operational
IoT Platform Operational
Telia IoT Portal Operational
Managed IoT Gateway Operational
Smart Public Transport Operational
DMWeb Operational
Apps Portal Operational
Positioning Operational
Automatic Passenger Count Operational
Voice over IP Operational
Internet Onboard Operational
Tachograph Data Manager Operational
Vehicle Climate Management Operational
Pluginsoftware API Operational
Journey Information Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Telia IoTA Connectivity Services (DCS) IOTCHG-9386 - IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version Sep 13, 2026 00:00-01:00 CEST

We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version

Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)

Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.

Customer action may be required during or after this maintenance.

Reason for maintenance: SW upgrade Central SMSC Software refresh

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Posted on Jul 21, 2026 - 10:11 CEST

URGENT Maintenance window: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload Oct 4, 2026 21:00 - Oct 5, 2026 02:00 CEST

Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-10-04 21:00 CE(S)T
End time of maintenance: 2026-10-05 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: SE

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Posted on Sep 30, 2026 - 09:37 CEST

Maintenance window: Telia IoT Portal and Smart Public Transport services Oct 9, 2026 08:00-09:00 CEST

We have scheduled maintenance for Telia IoT Portal and Smart Public Transport services

Maintenance window: 2026-10-09 08.00 - 09.00 CEST.

Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI

No customer action required during or after this maintenance.

Reason for maintenance: A scheduled maintenance window will take place to perform standard frontend technology updates.

Worst-case scenario: Service interruption in portals.
Rollback is possible within the service window.

If you continue to experience issues after the maintenance, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Posted on Sep 24, 2026 - 14:56 CEST

Telia IoT Connectivity: Scheduled Maintenance for IOTCHG-11245 Oracle Quarterly Security Patch Update Oct 12, 2026 17:00-21:00 CEST

We have scheduled maintenance for a change Oracle Quarterly Security Patch for Business Support Services (BSS).

Maintenance window: 2026-10-12 from 17.00 to 21.00 CEST for Summer.

Enterprise impact: Service Affecting
Service Impact Description
* No full platform outage is expected because maintenance is performed in a rolling manner.
* During the window, you may experience brief intermittent errors or increased response times on selected operations.
* Some in-progress update transactions may fail and roll back if database session failover occurs mid-transaction.

Potentially affected functions
* Subscription lifecycle and provisioning requests
* Enterprise/configuration updates
* Authentication and portal session flows
* Pricing/profile updates
* Inventory/search/reporting freshness

What you may need to do
* Retry failed requests after a short interval.
* Avoid large bulk update operations during the maintenance window if possible.
* Validate completion of any critical transactions submitted during the window.

APIs impacted

API Category Status
- Subscription Details / Query Impacted (intermittent)
- Subscription State Change Impacted (intermittent)
- Subscription Package Operations Impacted (intermittent)
- Subscription Owner Change Impacted (intermittent)
- Number / MSISDN Operations Impacted (intermittent)
- SIM Inventory / Resource Query Impacted (intermittent)
- Order / Job Status Impacted (intermittent)
- Service Portal Subscription APIs Impacted (intermittent)
- Service Portal Reporting APIs Impacted (intermittent)
- Service Portal Traffic Analytics APIs Impacted (intermittent))
- Business Analytics Service Reports APIs Impacted (intermittent)
- Business Analytics Service Invoices APIs Impacted (intermittent)
- Business Analytics Service Aggregated Traffic APIs Impacted (intermittent)
- Authentication / Token APIs Impacted Impacted (intermittent)
- SMS APIs Impacted (intermittent)


Customer action may be required during or after this maintenance.

Reason for maintenance: Software update
Oracle ExaDB Quarterly maintenance window

Worst-case scenario: Extended service disruption until maintenance is completed.

If you continue to experience issues after the service window, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Posted on Sep 30, 2026 - 08:47 CEST

Telia IoT Connectivity: IOTCHG-6973 - STO DWH migration from OVM to OLVM Oct 13, 2026 15:00-21:00 CEST

Update - Work has been postponed
Will update with new time when possible

Sep 11, 2026 - 15:57 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 2026 - 15:30 CEST
Scheduled - We are sending this communication to inform you regarding the planned change IOTCHG-6973 - STO DWH migration from OVM to OLVM

Please note that the change is expected to be service-affecting.

Maintenance window:
Start time of maintenance: September 13th, 15:00 UTC
End time of maintenance: September 13th, 21:00 UTC

Impact:
The following capabilities will be temporarily unavailable for approximately 30 minutes between 15:00 and 18:00: UTC:
o Usage reports & invoices - Unavailable - report generation and downloads suspended
o Traffic analytics & usage dashboards - Unavailable - portal analytics pages will not load
o Subscription search (via API/portal) - May encounter failures

Impacted regions: SE, NO, DK, FI

Customer action may be required during or after this maintenance.

Reason for maintenance:
The DWH database will be migrated to OLVM/ Alletra (new hypervisor and storage), allowing the legacy storage and hypervisors to be decommissioned.

If you continue to experience issues after restart, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Aug 31, 2026 - 15:29 CEST

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Completed - The scheduled maintenance has been completed.
Sep 28, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 CEST
Scheduled - We have scheduled maintenance for Telia IoT Platform & Telia IoT Monitoring

Maintenance window: 2026-09-28 06.00 - 09.00 CEST.

Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI

No customer action required during or after this maintenance.

Reason for maintenance: The maintenance includes backend service updates to ensure the continued reliability and security of the platform. Estimated downtime during the maintenance window is 1 hour..

Worst-case scenario: Service interruption.
Rollback is possible within the service window.

If you continue to experience issues after the maintenance, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Sep 18, 08:04 CEST

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 16:00 CEST
Scheduled - We have scheduled maintenance for Monthly Security Patch

Maintenance window:
Start time of maintenance: September 27th, 14:00 CEST

End time of maintenance: September 27th, 23:00 CEST


Impact: Traffic disturbances may occur during the maintenance window.
During the scheduled Oracle patch upgrade partners may experience the following temporary impacts:
1. Increased database response times (latency)
2. Slower performance for batch and high-volume transaction processing

Impacted regions: SE, NO, DK, FI

No action required

Reason for maintenance:
This is a mandatory monthly maintenance window executed by Oracle on the ExaDB service. This vendor-enforced update is required to maintain the compliance and security posture of our BSS database infrastructure in line with Oracle security patches.

Worst-case scenario:
Slower performance after the service window
If you continue to experience issues after restart, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Sep 15, 08:33 CEST

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Completed - The scheduled maintenance has been completed.
Sep 21, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 CEST
Scheduled - We have scheduled Emergency maintenance for IOTCHG-11316/ IOTDCS-2252 - SMSC AMS Install Software Patch.

Maintenance window: 2026-09-21 from 19.00 to 23.00 CEST.

Impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central AMS SMSC will experience a brief disconnection of approximately 10 minutes, within the impact window of 19:00 CEST to 20:30 CEST on September 21st.
This will result in a impact on SMPP binds on the Amsterdam SMSC. SMSC STO remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.


Customer action may be required during or after this maintenance::
Please migrate your SMPP binds to the STO SMSC prior to the scheduled activity to prevent any disruption to your traffic.
If binds are not moved to STO prior to the maintenance activity, they will be dropped from AMS, which will cause any SMSC traffic over those binds to fail.

Reason for maintenance: SW upgrade
SMSC AMS install software patch.

Worst-case scenario: Loss of redundancy.

If you experience issues after the maintenance, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Sep 21, 14:58 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 CEST
Scheduled - We have scheduled maintenance for IOTCHG-10628/ AMS SMSC Hardware installation.

Maintenance window:
Start time of maintenance: September 15th, 20:00 UTC

End time of maintenance: September 16th, 05:00 UTC

Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users:

Expected impact includes:
• SMPP bind disconnections for SMSC accounts hosted on the AMS SMSC
• SMS traffic interruption for services routed via AMS SMSC
• Approximate service interruption duration: up to 1 hour during the maintenance window
The STO SMSC cluster will remain fully operational and unaffected during this activity.

Impacted regions: SE, NO, DK, FI

Customer action may be required during or after this maintenance.
Action Required from Partners:
To avoid service disruption, partners are strongly advised to proactively migrate SMPP binds from AMS SMSC to STO SMSC prior to the maintenance window.
In addition, Aeris recommends avoiding the execution of SMS campaigns during the maintenance window to minimize the risk of traffic disruption or delivery delays.
If SMPP binds remain connected to AMS during the activity:
• Existing binds will disconnect
• SMS traffic over those binds may fail until the maintenance is completed and services are restored


Reason for maintenance:
Hardware replacement

Worst-case scenario: Loss of redundancy.

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues after restart, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.

Sep 7, 08:23 CEST
Completed - The scheduled maintenance has been completed.
Sep 16, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 CEST
Scheduled - We have scheduled maintenance for IoTA Connectivity Services (DCS) IOTCHG-10825 - IOTDCS-2788 - NAT IP Pool expansion for Internet-TSM-pool.


Maintenance window:
Start time of maintenance: September 15th, 22:00 UTC
End time of maintenance: September 16th, 01:00 UTC


Enterprise impact: Service Impact
Impact: Gi traffic for APNs using IoTA internet breakout and public IPs at the Stockholm site. A brief interruption lasting a couple of seconds. Active TCP sessions will be dropped and must automatically re-establish.

Action needed by Telia IoT customers:
Enterprises with Internet and Customized APNs must update their inbound and outbound firewall rules and filters to allow the new IP ranges - please refer to announcement email sent to you earlier.

Reason for maintenance:
This activity expands the IP address pool to prevent address exhaustion and ensure ongoing capacity for devices on the platform.

Worst-case scenario: [e.g. Extended service disruption until maintenance is completed].

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues after reboot, please log an incident in your portal for SPT services.

We apologize for any inconvenience this may cause.

Aug 27, 14:20 CEST