In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 2023 - 21:00 CET
Update - Minor changes in chapter "Enterprise impact."
Dec 10, 2023 21:00 - Dec 15, 2023 21:00 CET
Scheduled - Dear User,
We are sending this communication to inform you about a planned change activity.
Disturbance in taskings is expected due to this change.
Start time of maintenance: 2023-12-10 21:00 CET
End time of maintenance: 2023-12-15 21:00 CET
Enterprise disturbance time:
- - Loss of Redundancy for the entire window of the activity
- Duplicated xDR's: 2 X 30 minutes, on 10th of December (21:20 - 21:50 CET) and 15th of December (17:20 - 17:50 CET)
Enterprise impact:
1. Loss of Redundancy on node level
2. There will be duplicated xDR's (2X30 minutes) that can affect below:
Portal features:
-Subscription Activity in Last 7 days (events duplicated)
-Last 24 hours feature (counters not incremented)
-Real Time Diagnosis (counters not incremented)
API:
-Subscription Traffic API will be not consistent due to duplicated events (Last Network Timestamp,
Last Country Timestamp, Last PDP Timestamp etc. won’t be updated with the missing events).
-Real Time Trace API (events duplicated)
Legacy Trigger Management:
-Triggers in hours (GPRS and SMS) will be affected some events won’t be used to increment the counters.
New Trigger Management:
-Triggers in hours (GPRS and SMS) will be affected as some events won’t be used to increment the counters.
Change reason: OS and SW Upgrade on OSIX node.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Dec 10, 2023 21:00 - Dec 15, 2023 21:00 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 08, 2023 - 08:41 CET
Investigating - Dear user,
Please be informed that we are investigating an mismatch in the 7 day and 30 day view of our portal.
The two views does not add up.
We are working to implement a fix, to have this solved as quickly as possible.
Best regards,
Your Telia IoT Team
Nov 23, 2023 - 12:25 CET