In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 2026 - 16:30 CET
Scheduled - Planned work information: Managed IoT Connectivity - BSS Software upgrade
Dear User,

We are informing about a planned work activity. .

No traffic disturbance is expected due to this change.
IoT Portal and API impact is expected as detailed below.

Work performed on: Datacenter, Business Support Services (BSS)

Start time of maintenance: 2026-02-12 16:30 CE(S)T
End time of maintenance: 2026-02-12 22:30 CE(S)T
Enterprise disturbance time: no traffic impact expected
Enterprise impact: IoT Portal and API impact expected between 16:45 and 18:30 CE(S)T as detailed below
- Expected outage: up to 45min during the mentioned time window
- Unavailable during the change:
- IoT Portal
- Subscription Management APIs related to subscription lifecycle (provisioning, Subscription Package changes, etc.)
- Business Analytics API
- Degraded during the change:
- Triggers may be delayed due to dependency on Subscription Management
- STOMP notifications may be delayed.

Work performed on: Datacenter, Business Support Services (BSS)
Impacted Country: SE, NO, DK, FI

Change reason: SW upgrade
As part of the LCM program, upgrading to a new software release is required to remain within vendor support.

We are sorry for any inconvenience caused.

Best regards,
Telia

Feb 12, 2026 16:30-22:30 CET

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Telia IoT Connectivity Services Under Maintenance
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Degraded Performance
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Scheduled Maintenance

Planned work information: Managed IoT Connectivity - DSC Software upgrade 1.23.1 Feb 17, 2026 21:00 - Feb 18, 2026 04:00 CET

Dear User,

We are informing about a planned work activity. .

No traffic disturbance is expected due to this change.
No impact is expected.
Only loss of redundancy

Work performed on: Datacenter

Start time of maintenance: 2026-02-17 21:00 CE(S)T
End time of maintenance: 2026-02-18 04:00 CE(S)T
Enterprise disturbance time: no impact expected
Enterprise impact: Loss of redundancy
A temporary loss of DSC redundancy is expected during the isolation required for the software upgrade, between 22:00 and 02:00 CEST

Worst case scenario: Services will not have any redundancy


Work performed on: Datacenter
Impacted Country: SE, NO, DK, FI

Change reason: SW upgrade
As part of the LCM program, upgrading to a new software release is required to remain within vendor support.

If you experience problems after the change, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Jan 27, 2026 - 13:18 CET

Planned work information: IoT Platform and IoT Monitoring Feb 25, 2026 06:00-12:00 CET

Dear User,

We are sending this communication to inform you about a planned change activity.

Work performed on: IoT Platform and IoT Monitoring

Traffic disturbance is expected due to this change.
Impact expected due to this change.

Start time of maintenance: 2026-02-25 06:00 CE(S)T
End time of maintenance: 2026-02-25 12:00 CE(S)T
Enterprise disturbance time: 60 min
Enterprise impact:
07:00–08:00 CET: Service may be unavailable during this period.
Outside that hour, interruptions in some services may occur within the maintenance window. We are working to minimize the duration as much as possible.

Location of works:
Impacted Country: SE, NO, DK, FI

Change reason: The update includes platform and core infrastructure components upgrade.

In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Feb 12, 2026 - 10:56 CET
Feb 12, 2026
Resolved - Dear user,

Following a patching activity on our DMWeb DM01 server we have identified a service disruption.

Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.

Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.

Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.

Status 14:30 CET:
We have confirmed that service is restored.
The missing data is being resent automatically by the service since 13:40.
We estimate that the message pool reached more than 300 000 unsent messages and that the pool should reach 0 in roughly 3 hours time, at 17:30.

Resolved 16:00 CET:
Service is restored.

Thank you,

Feb 12, 15:59 CET
Update - Dear user,

Following a patching activity on our DMWeb DM01 server we have identified a service disruption.

Status: Developers are investigating
Next Update: 14:30 CET

Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.

Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.

Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.

Status 14:30 CET:
We have confirmed that service is restored.
The missing data is being resent automatically by the service since 13:40.
We estimate that the message pool reached more than 300 000 unsent messages and that the pool should reach 0 in roughly 3 hours time, at 17:30.

Feb 12, 14:46 CET
Update - Dear user,

Following a patching activity on our DMWeb DM01 server we have identified a service disruption.

Status: Developers are investigating
Next Update: 14:30 CET

Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.

Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.

Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.

Feb 12, 14:29 CET
Monitoring - Dear user,

Following a patching activity on our DMWeb DM01 server we have identified a service disruption.

Status: Developers are investigating
Next Update: 14:30 CET

Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.

Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.

Feb 12, 14:06 CET
Investigating - Dear user,

Following a patching activity on our DMWeb DM01 server we have identified a service disruption.

Status: Developers are investigating
Next Update: 14:30 CET

Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.

Feb 12, 13:46 CET
Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 CET
Scheduled - Dear User,

We are informing about a planned work activity. .

No traffic disturbance is expected due to this change.
No impact is expected.
Only loss of redundancy

Work performed on: Datacenter

Start time of maintenance: 2026-02-10 21:00 CE(S)T
End time of maintenance: 2026-02-11 04:00 CE(S)T
Enterprise disturbance time: no impact expected
Enterprise impact: Loss of redundancy
A temporary loss of DSC redundancy is expected during the isolation required for the software upgrade, between 22:00 and 02:00 CEST

Worst case scenario: Services will not have any redundancy


Work performed on: Datacenter
Impacted Country: SE, NO, DK, FI

Change reason: SW upgrade
As part of the LCM program, upgrading to a new software release is required to remain within vendor support.

If you experience problems after the change, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Jan 27, 13:12 CET
Feb 10, 2026
Resolved - This incident has been resolved.
Feb 10, 22:04 CET
Investigating - Dear user,

Due to scheduled phone maintenance, our IoT Service Desk will be unavailable for phone calls until 23:00 CET today.

If you require assistance during this time, please reach out to us via our email global-iot-support@teliacompany.com, and we will respond as soon as possible.

Thank you for your understanding.

Best regards,
Your Telia IoT Team

Feb 10, 20:36 CET
Completed - The scheduled maintenance has been completed.
Feb 10, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:00 CET
Scheduled - We will be updating the page with a new design and updating the service's names to match it.

The work will be performed during February 10th.

Feb 9, 13:58 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.