Resolved -
Dear user,
Following a patching activity on our DMWeb DM01 server we have identified a service disruption.
Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.
Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.
Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.
Status 14:30 CET:
We have confirmed that service is restored.
The missing data is being resent automatically by the service since 13:40.
We estimate that the message pool reached more than 300 000 unsent messages and that the pool should reach 0 in roughly 3 hours time, at 17:30.
Resolved 16:00 CET:
Service is restored.
Thank you,
Feb 12, 15:59 CET
Update -
Dear user,
Following a patching activity on our DMWeb DM01 server we have identified a service disruption.
Status: Developers are investigating
Next Update: 14:30 CET
Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.
Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.
Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.
Status 14:30 CET:
We have confirmed that service is restored.
The missing data is being resent automatically by the service since 13:40.
We estimate that the message pool reached more than 300 000 unsent messages and that the pool should reach 0 in roughly 3 hours time, at 17:30.
Feb 12, 14:46 CET
Update -
Dear user,
Following a patching activity on our DMWeb DM01 server we have identified a service disruption.
Status: Developers are investigating
Next Update: 14:30 CET
Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.
Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.
Status 14:30 CET:
We are continuing to monitor the situation as the service continues to recover.
Feb 12, 14:29 CET
Monitoring -
Dear user,
Following a patching activity on our DMWeb DM01 server we have identified a service disruption.
Status: Developers are investigating
Next Update: 14:30 CET
Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.
Status 14:00 CET:
The server has been restarted and we're seeing an increase in data flow from 13:40 onwards.
We are now monitoring the situation as the amount of built-up messages are being handled.
Feb 12, 14:06 CET
Investigating -
Dear user,
Following a patching activity on our DMWeb DM01 server we have identified a service disruption.
Status: Developers are investigating
Next Update: 14:30 CET
Date/Time: 10:23 CET
Affected Services: DMWeb, Vehicle Climate Management, Journey Information
Impact Level: Severe
Impact Description: Data stream from DMWeb server is reduced.
Feb 12, 13:46 CET