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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.

Get more information in the Telia IoT Customer Handbook

Telia IoT Connectivity Services Operational
Managed IoT Connectivity Operational
Telia IoT Connect Operational
2G & 3G Operational
4G Operational
LTE-M Operational
NB-IoT Operational
Telia IoT Platform & Solutions Operational
IoT Monitoring Operational
IoT Platform Operational
Telia IoT Portal Operational
Managed IoT Gateway Operational
Smart Public Transport Operational
DMWeb Operational
Apps Portal Operational
Positioning Operational
Automatic Passenger Count Operational
Voice over IP Operational
Internet Onboard Operational
Tachograph Data Manager Operational
Vehicle Climate Management Operational
Pluginsoftware API Operational
Journey Information Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Telia IoTA Connectivity Services (DCS) IOTCHG-9386 - IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version Sep 13, 2026 00:00-01:00 CEST

We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version

Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)

Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.

Customer action may be required during or after this maintenance.

Reason for maintenance: SW upgrade Central SMSC Software refresh

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.
Posted on Jul 21, 2026 - 10:11 CEST

Telia IoT Connectivity: IOTCHG-6973 - STO DWH migration from OVM to OLVM Sep 13, 2026 15:00-21:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 2026 - 15:30 CEST
Scheduled - We are sending this communication to inform you regarding the planned change IOTCHG-6973 - STO DWH migration from OVM to OLVM

Please note that the change is expected to be service-affecting.

Maintenance window:
Start time of maintenance: September 13th, 15:00 UTC
End time of maintenance: September 13th, 21:00 UTC

Impact:
The following capabilities will be temporarily unavailable for approximately 30 minutes between 15:00 and 18:00: UTC:
o Usage reports & invoices - Unavailable - report generation and downloads suspended
o Traffic analytics & usage dashboards - Unavailable - portal analytics pages will not load
o Subscription search (via API/portal) - May encounter failures

Impacted regions: SE, NO, DK, FI

Customer action may be required during or after this maintenance.

Reason for maintenance:
The DWH database will be migrated to OLVM/ Alletra (new hypervisor and storage), allowing the legacy storage and hypervisors to be decommissioned.

If you continue to experience issues after restart, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.
Aug 31, 2026 - 15:29 CEST

Telia IoTA Connectivity Services IOTCHG-10825/ IOTDCS-2788 - NAT IP Pool expansion for Internet Sep 15, 2026 22:00 - Sep 16, 2026 01:00 CEST

We have scheduled maintenance for IoTA Connectivity Services (DCS) IOTCHG-10825 - IOTDCS-2788 - NAT IP Pool expansion for Internet-TSM-pool.


Maintenance window:
Start time of maintenance: September 15th, 22:00 UTC
End time of maintenance: September 16th, 01:00 UTC


Enterprise impact: Service Impact
Impact: Gi traffic for APNs using IoTA internet breakout and public IPs at the Stockholm site. A brief interruption lasting a couple of seconds. Active TCP sessions will be dropped and must automatically re-establish.

Action needed by Telia IoT customers:
Enterprises with Internet and Customized APNs must update their inbound and outbound firewall rules and filters to allow the new IP ranges - please refer to announcement email sent to you earlier.

Reason for maintenance:
This activity expands the IP address pool to prevent address exhaustion and ensure ongoing capacity for devices on the platform.

Worst-case scenario: [e.g. Extended service disruption until maintenance is completed].

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues after reboot, please log an incident in your portal for SPT services.

We apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 14:20 CEST

Sep 4, 2026

IOTCHG-9384/ IOTDCS-2252 - SMSC AMS Software Upgrade - Final VSS / Java version / Update
Completed - The scheduled maintenance has been completed.
Sep 4, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 CEST
Scheduled - We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version

Maintenance window: Start time of maintenance: September 3rd, 20:00 UTC
End time of maintenance: September 4th, 3:00 UTC

Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central AMS SMSC will experience a brief disconnection of approximately 5 minutes, within the impact window of 21:00 UTC to 23:00 UTC on September 3rd.
This will result in a impact on SMPP binds on the Amsterdam SMSC. SMSC STO remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.

Action required for partners:
Please migrate your SMPP binds to the STO SMSC prior to the scheduled activity to prevent any disruption to your traffic.
If binds are not moved to STO prior to the maintenance activity, they will be dropped from AMS, which will cause any SMSC traffic over those binds to fail.

Customer action may be required during or after this maintenance.

Reason for maintenance: SW upgrade Central SMSC Software refresh

If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
Aug 25, 14:48 CEST

Sep 3, 2026

Sep 2, 2026

Telia IoT Platform & Solutions Scheduled Maintenance for IoT-TICKET® 4.28 update and maintenance break
Completed - The scheduled maintenance has been completed.
Sep 2, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 06:00 CEST
Scheduled - We have scheduled maintenance for IoT-TICKET® 4.28

Maintenance window:
2026-09-02 06:00
2026-09-02 12:00

Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI.

Reason for maintenance: Normal LCM work to ensure a future robust service.

Rollback is possible.
We kindly ask you to consider this service break when planning your work. We apologize for any inconvenience this may cause. If you have any questions regarding the update, please contact our IoT support.

We apologize for any inconvenience this may cause.
Aug 18, 13:46 CEST
Customer Notification – Planned Maintenance Activity for Telia IoT Connect
Completed - The scheduled maintenance has been completed.
Sep 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 16:00 CEST
Scheduled - We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work Performed On

Maintenance and update of the Telia IoT Connect platform core services.
This activity includes platform improvements, configuration updates, reporting enhancements, and general service reliability improvements.

Expected Impact
During the maintenance window:
The Telia IoT Connect platform may be temporarily unavailable
Portal access and certain platform functions may be unavailable during parts of the maintenance window
Some customer activities may experience temporary service interruptions
Brief interruptions to SIM-related services may occur during specific parts of the maintenance activity
Traffic disturbance is expected during the maintenance window while platform updates are being applied.

Maintenance Window
Start: 2026-09-01 16:00 CET
End: 2026-09-02 00:00 CET
Enterprise disturbance time: During the full window
Enterprise impact: Temporary unavailability of platform services and functionality
Worst case scenario: Extended service unavailability until all platform components have been successfully restored
Estimated maintenance duration: 8 hours (including rollback time).

Location of Works
Backend systems within the Telia IoT Connect platform.

Impacted Country
SE
Reason for Change

To perform planned maintenance and platform improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, performance, and service quality.

We recommend saving any ongoing work in advance and avoiding critical platform activities during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.

Best regards,
Telia
Aug 31, 14:38 CEST

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Customer Notification – Planned Maintenance Activity for Telia IoT Connect
Completed - The scheduled maintenance has been completed.
Aug 27, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 16:00 CEST
Scheduled - We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work Performed On
Maintenance of the Telia IoT Connect platform infrastructure services.
As part of ongoing platform maintenance, infrastructure components will be updated to ensure continued stability, reliability, and performance.

Expected Impact
During the maintenance window:
Some platform functions may experience brief service interruptions
Users may experience temporary increases in response times
Certain operations may require retrying if performed during the maintenance window
No data loss is expected as a result of this activity
No impact is expected on active IoT traffic or device connectivity
Traffic disturbance is expected to be minimal and limited to platform access and user-facing functionality.

Maintenance Window
Start: 2026-08-27 16:00 CET
End: 2026-08-27 18:00 CET
Enterprise disturbance time: During the maintenance window
Enterprise impact: Temporary service interruptions and intermittent availability of some platform functions
Worst case scenario: Extended service degradation until all maintenance activities have been completed successfully

Location of Works
Backend systems within the Telia IoT Connect platform.
Impacted Country
SE

Reason for Change
To perform planned maintenance and infrastructure improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform.
This work helps ensure continued stability, reliability, and long-term performance of the service.

To minimize the risk of disruption, we recommend avoiding critical platform activities during the maintenance window.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident via your IoT services portal.
We are sorry for any inconvenience caused.

Best regards,
Telia
Aug 20, 09:55 CEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Planned work information: Managed IoT Connectivity - Configuration Mobile | PS Core (Data) - Offload
Completed - The scheduled maintenance has been completed.
Aug 25, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 CEST
Scheduled - Dear User

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: PS core - offloading traffic from one of the MMEs.

Traffic disturbance can occur due to this change. But for most customers is it not expected

Start time of maintenance: 2026-08-24 21:00 CE(S)T
End time of maintenance: 2026-08-25 02:00 CE(S)T
Enterprise disturbance time: 5h 00 min

Expected behavior: During the offload, devices are automatically requested by core node to reattach and connect to another node.

Enterprise impact: Traffic offload actions are performed before all PS Core upgrades and thus if customer has not earlier been affected by such action, they should not expect to get impacted this time either. Certain NB-IoT devices do not respond well to such offloads, and may need to be restarted to regain connectivity.

Worst case scenario:
Units stop communicating and needs a restart
If your devices haven't been affected before by offloading, you should expect no impact

Location of works:
Impacted Country: DK

Change reason:
Telia is doing a planned work in PS Core and for that is offloading traffic from one of the MMEs.
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.
Aug 21, 15:17 CEST

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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