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Welcome! Here you can monitor the availability of your Telia IoT services and network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds.
Get more information in the Telia IoT Customer Handbook
Telia IoT Connectivity Services
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Managed IoT Connectivity
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Vehicle Climate Management
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Pluginsoftware API
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Journey Information
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Telia IoT Platform & Solutions Scheduled Maintenance for IoT-TICKET® 4.28 update and maintenance break Sep 2, 2026 06:00-12:00 CEST
We have scheduled maintenance for IoT-TICKET® 4.28
Maintenance window:
2026-09-02 06:00
2026-09-02 12:00
Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI.
Reason for maintenance: Normal LCM work to ensure a future robust service.
Rollback is possible.
We kindly ask you to consider this service break when planning your work. We apologize for any inconvenience this may cause. If you have any questions regarding the update, please contact our IoT support.
We apologize for any inconvenience this may cause.
Posted on Aug 18, 2026 - 13:46 CEST
Maintenance window:
2026-09-02 06:00
2026-09-02 12:00
Impact: Traffic disturbances and temporary service interruptions may occur during the maintenance window.
Affected users: All users.
Impacted regions: SE, NO, DK, FI.
Reason for maintenance: Normal LCM work to ensure a future robust service.
Rollback is possible.
We kindly ask you to consider this service break when planning your work. We apologize for any inconvenience this may cause. If you have any questions regarding the update, please contact our IoT support.
We apologize for any inconvenience this may cause.
Posted on Aug 18, 2026 - 13:46 CEST
IOTCHG-9384/ IOTDCS-2252 - SMSC AMS Software Upgrade - Final VSS / Java version / Update Sep 3, 2026 20:00 - Sep 4, 2026 03:00 CEST
We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version
Maintenance window: Start time of maintenance: September 3rd, 20:00 UTC
End time of maintenance: September 4th, 3:00 UTC
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central AMS SMSC will experience a brief disconnection of approximately 5 minutes, within the impact window of 21:00 UTC to 23:00 UTC on September 3rd.
This will result in a impact on SMPP binds on the Amsterdam SMSC. SMSC STO remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the STO SMSC prior to the scheduled activity to prevent any disruption to your traffic.
If binds are not moved to STO prior to the maintenance activity, they will be dropped from AMS, which will cause any SMSC traffic over those binds to fail.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
Posted on Aug 25, 2026 - 14:48 CEST
Maintenance window: Start time of maintenance: September 3rd, 20:00 UTC
End time of maintenance: September 4th, 3:00 UTC
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central AMS SMSC will experience a brief disconnection of approximately 5 minutes, within the impact window of 21:00 UTC to 23:00 UTC on September 3rd.
This will result in a impact on SMPP binds on the Amsterdam SMSC. SMSC STO remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the STO SMSC prior to the scheduled activity to prevent any disruption to your traffic.
If binds are not moved to STO prior to the maintenance activity, they will be dropped from AMS, which will cause any SMSC traffic over those binds to fail.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
Posted on Aug 25, 2026 - 14:48 CEST
Telia IoTA Connectivity Services (DCS) IOTCHG-9386 - IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version Sep 13, 2026 00:00-01:00 CEST
We have scheduled maintenance for IOTDCS-2252 - SMSC STO Software Upgrade - Final VSS / Java version
Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
We apologize for any inconvenience this may cause.
Posted on Jul 21, 2026 - 10:11 CEST
Maintenance window: Start time of maintenance: Postponed. A new implementation date will be communicated as soon as it becomes available (Was July 20th,15:00 UTC)
End time of maintenance: N/A (Was July 20th, 23:30 UTC)
Impact: Enterprise impact: Service Affecting and Loss of Redundancy
Please note that SMPP binds for SMSC accounts on the Central STO SMSC will experience a brief disconnection of approximately 30 minutes between 19:00 and 21:00 UTC.
This will result in a temporary 50% loss of redundancy for SMSC STO. SMSC AMS remains unaffected by this maintenance, and binds can be proactively migrated there to prevent any service disruption.
Action required for partners:
Please migrate your SMPP binds to the AMS SMSC prior to the scheduled activity to prevent any disruption to your traffic.
Customer action may be required during or after this maintenance.
Reason for maintenance: SW upgrade Central SMSC Software refresh
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues please log an incident in your portal for IoT services.
We apologize for any inconvenience this may cause.
Posted on Jul 21, 2026 - 10:11 CEST
Telia IoTA Connectivity Services IOTCHG-10825/ IOTDCS-2788 - NAT IP Pool expansion for Internet Sep 15, 2026 22:00 - Sep 16, 2026 01:00 CEST
We have scheduled maintenance for IoTA Connectivity Services (DCS) IOTCHG-10825 - IOTDCS-2788 - NAT IP Pool expansion for Internet-TSM-pool.
Maintenance window:
Start time of maintenance: September 15th, 22:00 UTC
End time of maintenance: September 16th, 01:00 UTC
Enterprise impact: Service Impact
Impact: Gi traffic for APNs using IoTA internet breakout and public IPs at the Stockholm site. A brief interruption lasting a couple of seconds. Active TCP sessions will be dropped and must automatically re-establish.
Action needed by Telia IoT customers:
Enterprises with Internet and Customized APNs must update their inbound and outbound firewall rules and filters to allow the new IP ranges - please refer to announcement email sent to you earlier.
Reason for maintenance:
This activity expands the IP address pool to prevent address exhaustion and ensure ongoing capacity for devices on the platform.
Worst-case scenario: [e.g. Extended service disruption until maintenance is completed].
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues after reboot, please log an incident in your portal for SPT services.
We apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 14:20 CEST
Maintenance window:
Start time of maintenance: September 15th, 22:00 UTC
End time of maintenance: September 16th, 01:00 UTC
Enterprise impact: Service Impact
Impact: Gi traffic for APNs using IoTA internet breakout and public IPs at the Stockholm site. A brief interruption lasting a couple of seconds. Active TCP sessions will be dropped and must automatically re-establish.
Action needed by Telia IoT customers:
Enterprises with Internet and Customized APNs must update their inbound and outbound firewall rules and filters to allow the new IP ranges - please refer to announcement email sent to you earlier.
Reason for maintenance:
This activity expands the IP address pool to prevent address exhaustion and ensure ongoing capacity for devices on the platform.
Worst-case scenario: [e.g. Extended service disruption until maintenance is completed].
If you experience issues after the maintenance, please restart your device.
If you continue to experience issues after reboot, please log an incident in your portal for SPT services.
We apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 14:20 CEST