Partial System Outage

About This Site

Welcome to the Status Portal for Telia IoT. Here you can monitor the availability of your service’s network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds. Select the following components for your service:

IoT Platform & Solutions.
• Telia IoT Portal
• Customer Portal (Classic)
• Management portal (Classic)
• Public REST API
• Data Ingress and Egress

IoT Connectivity.
• Managed IoT Connectivity
• Relevant Mobile network components

SPT - Smart Public Transport.
• DMWeb
• Relevant components

Smart Building.

Get more information in the Telia IoT Customer Handbook

IoT Platform – Portals / User Interfaces Major Outage
Telia IoT Portal Operational
Customer Portal (Classic) Major Outage
Management Portal (Classic) Operational
IoT Platform – API Operational
Public REST API Operational
IoT Platform – Data Ingress Operational
Device API (CoAP) Operational
Azure IoT Hub Operational
IoT Platform – Data Egress Major Outage
Push to AWS IoT Core Major Outage
Push to Azure Event Hub Operational
Managed IoT Connectivity ? Operational
Telia IoT Service Portal Operational
2G + 3G ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
4G ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
LTE-M ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
NB-IoT ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
SPT - Smart Public Transport Operational
DMWeb ? Operational
Apps Portal ? Operational
Positioning ? Operational
APC ? Operational
VoIP ? Operational
IOB ? Operational
TDM ? Operational
VCM ? Operational
Pluginsoftware API ? Operational
Journey Information ? Operational
Smart Building Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work information: Managed IoT Connectivity Apr 21, 2025 20:00 - Apr 22, 2025 01:00 CEST

Dear User,

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on:

Offload SE-CMM05.
Step 1: 15/4 15:50 Change the capacity to 32
Step 2: 21/4 20:00 Change capacity to 0, start offload of 2G/3G
Step 3: 21/4 around 22:00 start offload of 4G

Offload DK-CMM03.
Step 1: 15/4 16:00 Change the capacity to 32
Step 2: 21/4 20:00 Change capacity to 0, start offload of 2G/3G
Step 3: 21/4 around 22:00 start offload of 4G

Traffic disturbance is expected due to this change.
Impact expected due to this change.
Enterprise disturbance time:
Enterprise impact:
Worst case scenario:
NB-IoT terminaler kopplar ej upp igen
Kan behövas omstart av kundutrustning annars har de flesta NB-IoT terminalerna 30h omstartstimer


Location of works:
Impacted Country: SE, NO, DK, FI

Change reason:
Changes of parameter settings with the purpose to optimize functionality or correct node or customer problems

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted on Apr 17, 2025 - 10:15 CEST
Apr 18, 2025

No incidents reported today.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Telia FI Firewall note
Resolved - This incident has been resolved.
Apr 15, 14:17 CEST
Monitoring - Dear user,

Please be informed that we had an outage on the night of the 10th of April starting 21:18 UTC and ending 21:38 UTC.
The issue did only affect Telia IoT SIM cards connected to the Telia Finland network.
This interruption was due to scheduled firewall maintenance, classified as "no service impacting."
The change is rolled back and issue is not active anymore.

Note that this is just an information's note.

Best regards,
Your Telia IoT Team
Apr 11, 10:40 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025
Planned work information: Managed IoT Connectivity – BSS changes impacting APIs and Portal
Completed - The scheduled maintenance has been completed.
Apr 6, 11:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:30 CEST
Scheduled - Dear User,

We are informing you about planned change activities.
API and Portal downtime may occur while these endpoints are migrated to new firewalls for improved performance for future growth.

6th Apr 2025 between 14:30 and 16:30 UTC

- SMS REST API service: Up to 10 minutes downtime for SMS API service. Sending & receiving of SMSs over SMS API will NOT be available

- Inbound Localization service: Up to 10 minutes downtime for Inbound Localization Services. ES2-ES4 interface will not be available during the outage time interval
- STOMP Push API: Up to 10 minutes downtime for STOMP push notification API
- Portal and SOAP/REST APIs: Up to 10 minutes downtime for portal and APIs under this URL/IP: iotportal.teliacompany.com

In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.

Best regards,
Telia
Mar 27, 15:30 CET
Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

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