We have scheduled maintenance for a change Oracle Quarterly Security Patch for Business Support Services (BSS).
Maintenance window: 2026-10-12 from 17.00 to 21.00 CEST for Summer.
Enterprise impact: Service Affecting Service Impact Description * No full platform outage is expected because maintenance is performed in a rolling manner. * During the window, you may experience brief intermittent errors or increased response times on selected operations. * Some in-progress update transactions may fail and roll back if database session failover occurs mid-transaction.
What you may need to do * Retry failed requests after a short interval. * Avoid large bulk update operations during the maintenance window if possible. * Validate completion of any critical transactions submitted during the window.
APIs impacted
API Category Status - Subscription Details / Query Impacted (intermittent) - Subscription State Change Impacted (intermittent) - Subscription Package Operations Impacted (intermittent) - Subscription Owner Change Impacted (intermittent) - Number / MSISDN Operations Impacted (intermittent) - SIM Inventory / Resource Query Impacted (intermittent) - Order / Job Status Impacted (intermittent) - Service Portal Subscription APIs Impacted (intermittent) - Service Portal Reporting APIs Impacted (intermittent) - Service Portal Traffic Analytics APIs Impacted (intermittent)) - Business Analytics Service Reports APIs Impacted (intermittent) - Business Analytics Service Invoices APIs Impacted (intermittent) - Business Analytics Service Aggregated Traffic APIs Impacted (intermittent) - Authentication / Token APIs Impacted Impacted (intermittent) - SMS APIs Impacted (intermittent)
Customer action may be required during or after this maintenance.
Reason for maintenance: Software update Oracle ExaDB Quarterly maintenance window
Worst-case scenario: Extended service disruption until maintenance is completed.
If you continue to experience issues after the service window, please log an incident in your portal for IoT services.
We apologize for any inconvenience this may cause.