We are sending this communication to inform you about a planned change activity. CUSTOMER ACTION MAY BE REQUIRED
Work Performed On Maintenance of the Telia IoT Connect platform infrastructure services. As part of ongoing platform maintenance, infrastructure components will be updated to ensure continued stability, reliability, and performance.
Expected Impact During the maintenance window: Some platform functions may experience brief service interruptions Users may experience temporary increases in response times Certain operations may require retrying if performed during the maintenance window No data loss is expected as a result of this activity No impact is expected on active IoT traffic or device connectivity Traffic disturbance is expected to be minimal and limited to platform access and user-facing functionality.
Maintenance Window Start: 2026-08-27 16:00 CET End: 2026-08-27 18:00 CET Enterprise disturbance time: During the maintenance window Enterprise impact: Temporary service interruptions and intermittent availability of some platform functions Worst case scenario: Extended service degradation until all maintenance activities have been completed successfully
Location of Works Backend systems within the Telia IoT Connect platform. Impacted Country SE
Reason for Change To perform planned maintenance and infrastructure improvements as part of the ongoing operation and evolution of the Telia IoT Connect platform. This work helps ensure continued stability, reliability, and long-term performance of the service.
To minimize the risk of disruption, we recommend avoiding critical platform activities during the maintenance window. If you experience problems after the change, please restart your device. In case of any further problems, please log an incident via your IoT services portal. We are sorry for any inconvenience caused.