Planned work information: Managed IoT Connectivity - IoT-TICKET® 4.25 update and maintenance break

Scheduled for Dec 17, 09:00 - 15:00 CET

Scheduled

Dear User,

We are sending this communication to inform you about a planned change activity.
CUSTOMER ACTION MAY BE REQUIRED

Work performed on: IoT-TICKET portal

Traffic disturbance is expected due to this change.
Impact expected due to this change.

Start time of maintenance: 2025-12-17 09:00 CE(S)T
End time of maintenance: 2025-12-17 15:00 CE(S)T
Enterprise disturbance time: 30 min
Enterprise impact: Some time during the service window there will be a 30 min outage where you cant monitor and managed your devices.

Worst case scenario:
The service wont restart as planned and there will be a need to rollback

Location of works:
Impacted Country: SE, NO, DK, FI

Change reason: LCM work, update the portal to new version

In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted Dec 05, 2025 - 15:25 CET
This scheduled maintenance affects: IoT Solution (IoT Platform).