Telia IoT Connectivity: Scheduled Maintenance for IOTCHG-11515/ Shift to Cloud: AMQ EXS to GCP

Scheduled for Oct 19, 18:00 CEST  -  Oct 20, 00:00 CEST

Scheduled

We have scheduled maintenance for Telia IoT Service Portal.

Maintenance window: 2026-10-19 from 18.00 to 00.00 CET.

Impact: Impacted Services for 45 minutes between 19:15 and 20:00 CET:
o SMS API: Service degradation (potential delivery receipt delays or loss).
o STOMP Messages: Any unread STOMP messages will be lost (applies to SMS, Triggers, consumer connectivity, and ticketing).

Services Not Impacted:
o Core Data, SMS, and Voice services
o Subscription Lifecycle APIs
o Subscription Query APIs
o Enterprise Configuration APIs
o Pricing APIs

Affected users: All users.
Impacted regions: SE, NO, DK, FI.

Customer action may be required during or after this maintenance.

Reason for maintenance: Decommissioning
This change is part of the strategic 'Shift to Cloud' initiative to migrate Telia IoT Service Portal Business Support Systems (BSS) from our on-premises OpenShift infrastructure to Google Cloud Platform (GCP).

Worst-case scenario: loss of service untill rollback.

If you experience issues after the maintenance, please log an incident in your portal for IoT services.

We apologize for any inconvenience this may cause.
Posted Oct 06, 2026 - 08:48 CEST
This scheduled maintenance affects: Telia IoT Connectivity Services (Managed IoT Connectivity).