Telia IoT Connectivity: Investigating Issues with Managed IoT Connectivity

Incident Report for Telia IoT Status Portal

Monitoring

We have performed a rollback for the issue affecting the SMS service and are currently monitoring the results.

Impact: Service recovered.
Affected users: None.

Our team is continuing to monitor the service closely to ensure stability.

Workaround: No workaround is currently required.

Next update: No further updates.

If you continue to experience issues, please log an incident in your portal for IoT services.

Posted Oct 30, 2026 - 17:01 CET

Update

We have identified an issue affecting the SMS service.

Impact: SMS failures.
Affected users: Some users.

A rollback is planned to be done.
Our team is actively working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time.

Next update: We will provide another update by 17:00 CET.

If you continue to experience issues, please log an incident in your portal for IoT services.

Posted Oct 30, 2026 - 14:59 CET

Identified

We are continuing to investigate the issue affecting SMS services.

At this time, we do not have any new information to share. Users may still experience SMS failure.

Our team remains actively engaged and is working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time.

Next update: We will provide another update by 15:00 CET.

Posted Oct 30, 2026 - 11:37 CET

Investigating

Dear user,

We are currently investigating an issue affecting Managed IoT Connectivity.

Impact: We are currently experiencing issues with our SMS traffic for some of our SIM cards.
Affected users: Some users

Our team is actively investigating and working to restore normal service as quickly as possible.

Workaround: There is no known workaround at this time.

Next update: We will provide another update by 12:00 CET.

If you continue to experience issues, please log an incident in your portal for IoT services.

Posted Oct 30, 2026 - 10:38 CET

This incident affects: Telia IoT Connectivity Services (Managed IoT Connectivity).