Customer Notification – Planned Maintenance Activity for Telia IoT Connect

Scheduled Maintenance Report for Telia IoT Status Portal

Completed

The scheduled maintenance has been completed.
Posted Mar 18, 2026 - 01:58 CET

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 14:24 CET

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 14:22 CET

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 14:18 CET

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 14:17 CET

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 14:05 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 13:58 CET

Scheduled

We are sending this communication to inform you about a planned change activity.

CUSTOMER ACTION MAY BE REQUIRED

Work Performed On
Maintenance of the Telia IoT Connect platform authentication server.
This work is part of improving how customers log in and authenticate to our IoT Connect services.

Expected Impact
During the maintenance window:
Portal logins will be unavailable
Services requiring authentication may be temporarily inaccessible
The platform will be unable to display the online/offline status of SIMs, and their activity history will temporarily stop updating.
All ongoing IoT device traffic, SIM connectivity, and active sessions will continue to work normally.
No impact is expected on online traffic or device communication.
Traffic disturbance is limited only to authentication and portal access.

Maintenance Window
Start: 2026‑03‑17 14:00 CET
End: 2026‑03‑17 18:00 CET
Estimated downtime: ~4 hours
Enterprise disturbance time: During the full downtime
Enterprise impact: Customers cannot log in to portals; authentication-dependent services may be unavailable, online/offline status of SIMs, and their activity history will temporarily stop updating.
Worst case scenario: Extended login unavailability until the authentication service is restarted

Location of Works
Telia IoT Connect backend systems (authentication service).
Impacted Countries
SE

Reason for Change
Update and improve the authentication system to support a new login flow, enhanced security, and integration with Telia’s identity management service.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your IoT services portal.
We are sorry for any inconvenience caused.

Best regards,
Telia
Posted Mar 17, 2026 - 13:57 CET
This scheduled maintenance affected: Telia IoT Platform & Solutions (IoT Monitoring, IoT Platform, Telia IoT Portal, Managed IoT Gateway) and Telia IoT Connectivity Services (Telia IoT Connect).