Customer Notification – Planned Maintenance Activity for Telia IoT Connect We are sending this communication to inform you about a planned change activity. CUSTOMER ACTION MAY BE REQUIRED
Work Performed On Maintenance of the Telia IoT Connect platform infrastructure. This activity includes planned infrastructure updates to support continued stability and reliability of the service.
Expected Impact During the maintenance window: The Telia IoT Connect platform and customer portals may be temporarily unavailable during parts of the maintenance Some platform activities may experience temporary service interruptions A brief interruption to connectivity services is expected during part of the maintenance Existing and new sessions may experience temporary disruption Any connectivity interruption is expected to be brief and will be kept as short as possible.
Maintenance Window Start: 2026-11-12 14:00 CET End: 2026-11-12 24:00 CET
Enterprise disturbance time: During parts of the maintenance window Enterprise impact: Temporary unavailability of platform services and brief interruption to connectivity services
Worst case scenario: Extended maintenance duration while platform services are being restored
Location of Works Telia IoT Connect platform infrastructure. Impacted Country SE
Reason for Change To perform planned maintenance and infrastructure improvements as part of the ongoing operation of the Telia IoT Connect platform. This work helps ensure continued stability, resilience, and reliability of the service. We recommend saving any ongoing work in advance and avoiding critical platform activities during the maintenance window.
If you experience problems after the change, please restart your device. In case of any further problems, please log an incident via your IoT services portal. We are sorry for any inconvenience caused.