Update -
We will be undergoing scheduled maintenance during this time.
Mar 22, 2024 - 09:32 CET
Scheduled -
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-02 22:00 CEST
End time of maintenance: 2024-04-03 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.
Work performed on: RAN.
Location of works: Finland
Geographical area: Helsinki City.
Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.
Change reason: New 4G&5G RAN features + software corrections.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Mar 19, 2024 - 14:22 CET
Update -
We will be undergoing scheduled maintenance during this time.
Mar 22, 2024 - 09:32 CET
Scheduled -
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-03 02:00 CEST
End time of maintenance: 2024-04-03 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per node.
Work performed on: RAN.
Location of works: Sweden
Geographical area: Västra Götalands County, Part of Hallands County and part of Stockholm's County (Stockholm Municipality exclude)
Enterprise impact:
Software will be activated by a node restart of all nodes between 02-05 CET. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.
Change reason: Software upgrade to last decided software level.
Impacted Country: SE
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Mar 19, 2024 - 14:12 CET
Update -
We will be undergoing scheduled maintenance during this time.
Mar 22, 2024 - 09:33 CET
Scheduled -
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-03 22:00 CEST
End time of maintenance: 2024-04-04 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.
Work performed on: RAN.
Location of works: Finland
Geographical area: Hämeenlinna area with surrounding.
Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.
Change reason: New 4G&5G RAN features + software corrections.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Mar 19, 2024 - 14:33 CET
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.
Work performed on: Metro Network.
Location of works: Finland
Geographical area: Kuopio, Rautavaara, Vesanto, Rautalampi, Keitele, Pielavesi, Sonkajärvi, Suonenjoki, Viitasaari.
Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.
Change reason: Metro Nodes to be upgraded.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 28, 2024 - 08:41 CET
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.
Work performed on: Metro Network.
Location of works: Finland
Geographical area: Joensuu, Liperi, Kitee, Nurmes, Tohmajärvi, Kontiolahti, Savonlinna, Kiuruvesi, Ilomantsi, Pielavesi, Juuka, Kuopio, Vesanto, Sonkajärvi, Rääkkylä.
Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.
Change reason: Metro Nodes to be upgraded.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 28, 2024 - 08:37 CET
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.
Work performed on: Metro Network.
Location of works: Finland
Geographical area: Oulu, Kolari, Salla, Tornio, Ylitornio, Rovaniemi, Kemi, Kemijärvi, Enontekiö, Sodankylä, Muonio, Posio, Inari, Kittilä, Kuusamo, Pudasjärvi, Taivalkoski, Tervola, Simo, Pello, Utsjoki, Kempele.
Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.
Change reason: Metro Nodes to be upgraded.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 28, 2024 - 08:06 CET
Dear User,
We are sending this communication to inform you about a planned change activity.
Start time of maintenance: 2024-04-08 09:00 CEST
End time of maintenance: 2024-04-11 16:00 CEST
Enterprise disturbance time: None expected.
Work performed on: NB-IoT CORE Network
Location of works: Sweden
Enterprise impact: No impact is expected.
Worse case: If something is going wrong during deployment, Telia will immediately start troubleshooting and gather data. Work will be rolled back, and data will be analyzed accordingly to find root case. Further deployment may occur during the service window, depending on analyzed information.
Change reason: Activation of HLCOM parameter.
Impacted Country: SE
In case of any problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 22, 2024 - 11:15 CET
Dear User,
We are sending this communication to inform you about a planned change activity.
Traffic disturbance is expected due to this change.
Service: Managed IoT Connectivity
Start time of maintenance: 2024-04-08 17:00 CET
End time of maintenance: 2024-04-08 23:00 CET
Enterprise disturbance time: 30 minutes between 18:00 – 20:00 CEST.
Work performed on: Stockholm SMSC.
Enterprise impact:
• Application Originated Traffic – For customers using both vIPs (193.181.245.61 & 193.181.246.61), this translates to partially loss of SMSC SMPP/CIMD service – ONLY vIP 193.181.246.61 (could be just loss of redundancy if Enterprises have an automatic failover mechanism between the 2 vIPs).
• Application Originated Traffic - For customers using ONLY vIP 193.181.246.61 this translates to brief loss of SMSC SMPP/CIMD service
• Application Terminated Traffic – Delay in delivery.
SMSC- Short Message service center.
SMPP- Short Message Peer-to-Peer
CIMD- Computer Interface to Message Distribution
Change reason: Stockholm SMSC vIP migration.
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 21, 2024 - 11:43 CET
Update -
We will be undergoing scheduled maintenance during this time.
Mar 22, 2024 - 09:34 CET
Scheduled -
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-08 22:00 CEST
End time of maintenance: 2024-04-09 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.
Work performed on: RAN.
Location of works: Finland
Geographical area: Southwest parts of Helsinki city with surroundings.
Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.
Change reason: New 4G&5G RAN features + software corrections.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Mar 22, 2024 - 09:29 CET
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-08 23:00 CEST
End time of maintenance: 2024-04-09 00:30 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break for 4G and 5G.
Work performed on: RAN.
Location of works: Finland
Geographical area: Oulu.
Enterprise impact:
During the lock and unlock for the 4G and 5G cells approximately 10min downtime.
2G and 3G are working normally.
Change reason: Configure new PCI (Physical Cell Identity) value for Oulu.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 28, 2024 - 07:24 CET
Update -
We will be undergoing scheduled maintenance during this time.
Mar 22, 2024 - 09:34 CET
Scheduled -
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-09 22:00 CEST
End time of maintenance: 2024-04-10 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.
Work performed on: RAN.
Location of works: Finland
Geographical area: Turku area with surrounding.
Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.
Change reason: New 4G&5G RAN features + software corrections.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Mar 21, 2024 - 12:37 CET
Dear User,
We are informing about a planned work activity.
Traffic disturbance may occur due to this change.
Start time of maintenance: 2024-04-11 22:00 CEST
End time of maintenance: 2024-04-12 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.
Work performed on: RAN.
Location of works: Finland
Geographical area: Pori and its surroundings.
Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.
Change reason: New 4G&5G RAN features + software corrections.
Impacted Country: FI
If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.
We are sorry for any inconvenience caused.
Best regards,
Telia
Posted on
Mar 22, 2024 - 09:38 CET