All Systems Operational

About This Site

Welcome to the Status Portal for Telia IoT. Here you can monitor the availability of your service’s network and components. You can also subscribe to receive notifications about status changes via email, SMS, webhooks and RRS feeds. Select the following components for your service:

IoT Platform & Solutions
• Telia IoT Portal
• Customer Portal (Classic)
• Management portal (Classic)
• Public REST API
• Data Ingress and Egress

Global IoT Connectivity
• Telia IoT Portal
• Global IoT Connectivity
• Countries of interest
• Relevant Mobile network components

IoT Connectivity
• Managed IoT Connectivity
• Relevant Mobile network components

SPT - Smart Public Transport
• DMWeb
• Relevant components

Get more information in the Telia IoT Customer Handbook at https://business.teliacompany.com/contact

IoT Platform – Portals / User Interfaces Operational
Telia IoT Portal Operational
Customer Portal (Classic) Operational
Management Portal (Classic) Operational
IoT Platform – API Operational
Public REST API Operational
IoT Platform – Data Ingress Operational
Device API (CoAP) Operational
Azure IoT Hub Operational
IoT Platform – Data Egress Operational
Push to AWS IoT Core Operational
Push to Azure Event Hub Operational
Managed IoT Connectivity ? Operational
Telia IoT Service Portal Operational
2G + 3G ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
4G ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
LTE-M ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
NB-IoT ? Operational
Sweden Operational
Norway Operational
Finland Operational
Denmark Operational
Global IoT Connectivity Operational
Global IoT Connectivity ? Operational
Australia ? Operational
China ? Operational
SPT - Smart Public Transport Operational
DMWeb ? Operational
Apps Portal ? Operational
Positioning ? Operational
APC ? Operational
VoIP ? Operational
IOB ? Operational
TDM ? Operational
VCM ? Operational
Pluginsoftware API ? Operational
Journey Information ? Operational
Smart Building Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-16 22:00 CEST
End time of maintenance: 2024-04-17 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Vaasa, Pietarsaari, Kurikka, Kristiinankaupunki and surroundings.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 05, 2024 - 08:29 CEST
Dear User,

We are sending this communication to inform you about a planned change activity.

Traffic disturbance is expected due to this change.

Start time of maintenance: 2024-04-17 02:00 CEST
End time of maintenance: 2024-04-17 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min outage per site.

Work performed on: RAN.

Location of works: Norway
Geographical area: Troms og Finnmark, Vestland, Nordland, Svalbard


Enterprise impact:
Software will be activated by a node restart of all nodes in the announced areas.
10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: NO.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 11, 2024 - 08:01 CEST
Dear User,

We are sending this communication to inform you about a planned change activity.

Traffic disturbance is expected due to this change.

Start time of maintenance: 2024-04-17 02:00 CEST
End time of maintenance: 2024-04-17 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Norrbotten county, Västerbotten county, Halland county ( part of),
Skåne county,


Enterprise impact:
Software will be activated by a node restart of all nodes in the announced areas.
10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: SE.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 14:23 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-17 22:00 CEST
End time of maintenance: 2024-04-18 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Kokkola, Seinäjoki, Jämsä and surroundings.

Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Tel

Posted on Apr 05, 2024 - 08:36 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Inari, Muonio, Rovaniemi, Sodankylä


Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 30 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 09:40 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Helsinki, Hyvinkää, Kerava, Nurmijärvi, Porvoo, Sipoo, Tuusula


Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 30 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 14:36 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Kemijärvi, Pelkosenniemi, Rovaniemi, Salla, Sodankylä, Utsjoki


Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 43 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 09:34 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Oulu, Hailuoto, Nivala, Kuusamo, Ylivieska


Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 31 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 09:27 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Alavieska, Haapajärvi, Haapavesi, Inari, Kalajoki, Kuusamo, Muhos
Oulainen, Oulu, Paltamo, Raahe, Sievi, Siikajoki, Vaala, Ylitornio, Ylivieska

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 25 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 09:20 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Iisalmi, Suonenjoki, Kiuruvesi, Kuopio, Pielavesi

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 25 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 07:50 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 21:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Vantaa, Tuusula, Vihti, Helsinki, Inkoo, Espoo, Raasepori, Porvoo, Hyvinkää, Nurmijärvi, Sipoo, Mäntsälä, Kauniainen, Lohja.

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 96 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 05, 2024 - 14:24 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-18 22:00 CEST
End time of maintenance: 2024-04-19 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Mikkeli and its surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 11, 2024 - 08:48 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-21 23:00 CEST
End time of maintenance: 2024-04-22 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Iisalmi, Lapinlahti, Nerkoo, Sonkajärvi with surroundings.

Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 05, 2024 - 14:40 CEST
Dear User,

We are informing about a planned work activity.
No disturbance is expected due to this change.

Start time of maintenance: 2024-04-22 09:00 CEST
End time of maintenance: 2024-04-25 17:00 CEST
Enterprise disturbance time: None expected.

Work performed on: CORE Network

Location of works: Sweden

Enterprise impact: No impact expected. Site is offloaded.

Change reason: Upgrade to get latest software version.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 12, 2024 - 16:35 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-22 22:00 CEST
End time of maintenance: 2024-04-23 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Jyväskylä and its surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 11, 2024 - 09:55 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-23 22:00 CEST
End time of maintenance: 2024-04-24 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Alavieska, Haapajärvi, Haapavesi, Kalajoki, Kestilä, Kärsämäki, Leskelä
Liminka, Merijärvi, Nivala, Oulainen, Paavola, Paltamo, Piippola, Pulkkila, Pyhäjoki, Pyhäjärvi
Pyhäntä, Raahe, Rantsila, Reisjärvi, Saloinen, Sievi, Siikajoki, Siikalatva, Sipola, Temmes
Vaala, Ylitornio, Ylivieska

.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 11, 2024 - 10:13 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-25 21:00 CEST
End time of maintenance: 2024-04-26 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Helsinki, Kerava, Sipoo, Vantaa.


Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 32 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 16, 2024 - 11:08 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-25 21:00 CEST
End time of maintenance: 2024-04-26 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: RAN.

Location of works: Finland
Geographical area: Hamina, Virolahti, Siikajoki, Rautalampi, Kotka, Ruokolahti, Sievi
Ylivieska, Kalajoki

Enterprise impact:
Outage for all mobile services (2G/3G/4G/5G) 20 - 25 minutes per mobile base station. 21 mobile base station impacted.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 10, 2024 - 07:38 CEST
Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-29 22:00 CEST
End time of maintenance: 2024-04-30 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Lahti with surroundings.

Enterprise impact:
Approximately 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Posted on Apr 15, 2024 - 12:44 CEST
Past Incidents
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-15 22:00 CEST
End time of maintenance: 2024-04-16 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Tampere Area and surroundings.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Apr 4, 17:02 CEST
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 CEST
Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.

Traffic disturbance is expected due to this change.

Start time of maintenance: 2024-04-16 02:00 CEST
End time of maintenance: 2024-04-16 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Blekinge county, Jönköpings county, Kalmar county, Kronobergs county
Gävleborgs county, Jämtlands county, Västernorrlands county


Enterprise impact:
Software will be activated by a node restart of all nodes in the announced areas.
10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: SE.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Apr 10, 08:41 CEST
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 CEST
Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.

Traffic disturbance is expected due to this change.

Start time of maintenance: 2024-04-16 02:00 CEST
End time of maintenance: 2024-04-16 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Norway
Geographical area: Viken, Innlandet, Møre og Romsdal, Trøndelag, Vestland


Enterprise impact:
Software will be activated by a node restart of all nodes in the announced areas.
10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: NO.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Apr 10, 08:11 CEST
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Completed - The scheduled maintenance has been completed.
Apr 12, 07:48 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:45 CEST
Scheduled - Test
Apr 12, 07:32 CEST
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-11 22:00 CEST
End time of maintenance: 2024-04-12 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Pori and its surroundings.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 22, 09:38 CET
Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:00 CEST
Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.

Start time of maintenance: 2024-04-08 09:00 CEST
End time of maintenance: 2024-04-11 16:00 CEST
Enterprise disturbance time: None expected.

Work performed on: NB-IoT CORE Network

Location of works: Sweden

Enterprise impact: No impact is expected.
Worse case: If something is going wrong during deployment, Telia will immediately start troubleshooting and gather data. Work will be rolled back, and data will be analyzed accordingly to find root case. Further deployment may occur during the service window, depending on analyzed information.

Change reason: Activation of HLCOM parameter.

Impacted Country: SE

In case of any problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 22, 11:15 CET
Completed - The scheduled maintenance has been completed.
Apr 11, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-10 22:00 CEST
End time of maintenance: 2024-04-11 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Turku area and its surroundings.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Apr 3, 11:04 CEST
Apr 10, 2024
Resolved - This incident has been resolved.
Apr 10, 13:48 CEST
Update - The service has been restored. We will continue to monitor the situation.

Best regards,
Your Telia IoT Team

Apr 9, 19:46 CEST
Monitoring - Please be informed that the problem has been identified and the faulty node has been restarted and is now taking traffic. We will continue to monitor the situation.

Best regards,
Your Telia IoT Team

Apr 9, 19:13 CEST
Investigating - Dear user,

Please be informed that we are currently experiencing issues with traffic through NB-IoT.

We are working to fix the issue as soon as possible.

Best regards,
Your Telia IoT Team

Apr 9, 18:56 CEST
Completed - The scheduled maintenance has been completed.
Apr 10, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 09:34 CET
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-09 22:00 CEST
End time of maintenance: 2024-04-10 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Turku area with surrounding.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 21, 12:37 CET
Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 CEST
Scheduled - Release information.

We are informing about components to be deployed in the maintenance window on Tuesday 9th of April between 10:00-14:00 CEST.
In this release, the following components will be implemented.
This entails changes in the following services:

Global IoT Connectivity:
Bug fix

1. Public Api: Internal Server Error when adding Unit to Group. When trying to add a unit to a group, an internal server error occurs, leading to the restart of the Public API.
• Customer could have experienced service disruption due to instability in the public API and restart. Causing delays in the processing requests, potential data inconsistence and negative user experience. This bug is now fixed.

2. Fetching custom attributes with global filter returns incorrect response. When trying to retrieve all custom attributes, the global filter applied in the search are malfunctioning resulting in a “204 No Content” response.
• Customer may have experienced some inconsistence in the data presented by not showing global attributes. This bug is now fixed.

3. Localization Table is not synced if exceptions occur. Issues with the synchronization mechanism of Localization tables between IoT-Accelerator and IoT-Platform.
• This bug is now fixed.

IoT Platform:
No news


Best regards,
Telia

Apr 5, 09:30 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 CEST
Scheduled - Release information.

We are informing about components to be deployed in the maintenance window on Tuesday 9th of April between 10:00 -14:00 CEST.
In this release, the following components will be implemented.
This entails changes in the following services:

Smart Building:
Update/Enhancement

1. When installing devices with QR tool it could happen that the installation date was not saved.
• Customers that used the QR-tool before in IOT Platform could end up with no installation date. This update shall prevent this in the future.
2. Efento has recommended to send current time in the ACK by default. This is to improve the time sync of the device clock. Previously current time was a configuration option that needed to be configured per device.
• All HC5 Efento devices will be updated with current time via ACK by default. This solves potential leap year bug that occurred.

IoT Platform:
No news

Best regards,
Telia

Apr 5, 09:27 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 CEST
Scheduled - Telia will be performing scheduled maintenance on Tuesdays between 10 CET and 14 CET. You may experience issues with some services for a short period, but we’ll try to minimize any disruption to you.
Apr 8, 09:32 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-09 02:00 CEST
End time of maintenance: 2024-04-09 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per node.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Stockholm County (part of area, nodes in Stockholm Municipality)


Enterprise impact:
Software will be activated by a node restart of all nodes between 02-05 CET. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Apr 2, 14:31 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 09:34 CET
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-08 22:00 CEST
End time of maintenance: 2024-04-09 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Southwest parts of Helsinki city with surroundings.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 22, 09:29 CET
Completed - The scheduled maintenance has been completed.
Apr 9, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 23:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-08 23:00 CEST
End time of maintenance: 2024-04-09 00:30 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break for 4G and 5G.

Work performed on: RAN.

Location of works: Finland
Geographical area: Oulu.


Enterprise impact:
During the lock and unlock for the 4G and 5G cells approximately 10min downtime.
2G and 3G are working normally.



Change reason: Configure new PCI (Physical Cell Identity) value for Oulu.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 28, 07:24 CET
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 17:00 CEST
Scheduled - Dear User,

We are sending this communication to inform you about a planned change activity.
Traffic disturbance is expected due to this change.

Service: Managed IoT Connectivity

Start time of maintenance: 2024-04-08 17:00 CET
End time of maintenance: 2024-04-08 23:00 CET
Enterprise disturbance time: 30 minutes between 18:00 – 20:00 CEST.


Work performed on: Stockholm SMSC.

Enterprise impact:
• Application Originated Traffic – For customers using both vIPs (193.181.245.61 & 193.181.246.61), this translates to partially loss of SMSC SMPP/CIMD service – ONLY vIP 193.181.246.61 (could be just loss of redundancy if Enterprises have an automatic failover mechanism between the 2 vIPs).
• Application Originated Traffic - For customers using ONLY vIP 193.181.246.61 this translates to brief loss of SMSC SMPP/CIMD service
• Application Terminated Traffic – Delay in delivery.


SMSC- Short Message service center.
SMPP- Short Message Peer-to-Peer
CIMD- Computer Interface to Message Distribution

Change reason: Stockholm SMSC vIP migration.

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 21, 11:43 CET
Resolved - This incident has been resolved.
Apr 8, 13:52 CEST
Investigating - Dear user,

Please be informed that we are currently experiencing issues with our IoTA portal.
Not all users are affected, but some will be unable to login.

We are working to get this resolved as soon as possible.

Best regards,
Your Telia IoT Team

Apr 8, 12:32 CEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - This incident has been resolved.
Apr 5, 10:44 CEST
Investigating - We are investigating possible SMS issues.
Mar 30, 16:24 CET
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: Metro Network.

Location of works: Finland
Geographical area: Kuopio, Rautavaara, Vesanto, Rautalampi, Keitele, Pielavesi, Sonkajärvi, Suonenjoki, Viitasaari.


Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 28, 08:41 CET
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: Metro Network.

Location of works: Finland
Geographical area: Joensuu, Liperi, Kitee, Nurmes, Tohmajärvi, Kontiolahti, Savonlinna, Kiuruvesi, Ilomantsi, Pielavesi, Juuka, Kuopio, Vesanto, Sonkajärvi, Rääkkylä.


Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 28, 08:37 CET
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:00 CEST
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-04 21:00 CEST
End time of maintenance: 2024-04-05 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 20-25 min outage per base station.

Work performed on: Metro Network.

Location of works: Finland
Geographical area: Oulu, Kolari, Salla, Tornio, Ylitornio, Rovaniemi, Kemi, Kemijärvi, Enontekiö, Sodankylä, Muonio, Posio, Inari, Kittilä, Kuusamo, Pudasjärvi, Taivalkoski, Tervola, Simo, Pello, Utsjoki, Kempele.


Enterprise impact:
Degradation for all mobile services (2G/3G/4G/ LTE / NB-IoT) 20 - 25 minutes per mobile base station.

Change reason: Metro Nodes to be upgraded.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 28, 08:06 CET
Apr 4, 2024
Completed - The scheduled maintenance has been completed.
Apr 4, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 09:33 CET
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-03 22:00 CEST
End time of maintenance: 2024-04-04 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Hämeenlinna area with surrounding.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 19, 14:33 CET
Apr 3, 2024
Completed - The scheduled maintenance has been completed.
Apr 3, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 09:32 CET
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-02 22:00 CEST
End time of maintenance: 2024-04-03 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per site.

Work performed on: RAN.

Location of works: Finland
Geographical area: Helsinki City.


Enterprise impact:
About 10min break in 4G&5G service + 2G&3G in case the site is single RAN site. Sites are upgraded in smaller batches.

Change reason: New 4G&5G RAN features + software corrections.

Impacted Country: FI

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 19, 14:22 CET
Completed - The scheduled maintenance has been completed.
Apr 3, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 02:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 09:32 CET
Scheduled - Dear User,

We are informing about a planned work activity.
Traffic disturbance may occur due to this change.

Start time of maintenance: 2024-04-03 02:00 CEST
End time of maintenance: 2024-04-03 05:00 CEST
Enterprise disturbance time:
During the scheduled time window, approximately 10min break per node.

Work performed on: RAN.

Location of works: Sweden
Geographical area: Västra Götalands County, Part of Hallands County and part of Stockholm's County (Stockholm Municipality exclude)


Enterprise impact:
Software will be activated by a node restart of all nodes between 02-05 CET. 10 minutes outage on LTE (4G) cells during node restart, many nodes are multitech nodes so 2G and 5G will also be affected.

Change reason: Software upgrade to last decided software level.

Impacted Country: SE

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia

Mar 19, 14:12 CET
Apr 2, 2024